The Nook Hotel Hangzhou

The hotel's service was exceptional and the restaurant provided a delightful dining experience. Its location offered convenient access to a range of dining options and the premises were maintained to a high standard of cleanliness.

The service was great, the staff were nice and really did their best to assist. I would like to especially mention Yuan (not sure about the spelling) who attended to us when we arrived on our first night. she assisted with my questions even if we had to use a translator. I had so many problems at one time as it was our first night and she tried to patiently give me a solution or an answer. We got lost going to the hotel as we came by metro and the maps were not accurate enough to find it easily. We asked three people and the last one finally called the hotel to ask where it was. When we reaches the hotel, the one on duty was already waiting for us at the door. Just when we thought the tea time was over, as we were tired and hungry after all that searching, that’s when she brought a new batch of creme brulee and nicely designed yoghurt. I kid you not, that’s the best tasting yoghurt for me ever (I’ve tasted so many all these years from many different countries and brands). The breakfast had enough variety and good quality food. Rooms were clean and comfortable.

Friendly staff and hotel location is near metro.breakfirst is nice.

I loved it. It’s exactly what you hoped for from a room. It looks better in person than in pictures. Although, the location is far from everything.

Spent four nights here whilst visiting family. Found all staff helpful. Room was clean and comfortable. Bed was huge. We had breakfast a couple of days and it had a good selection of western and local food. We made use of the laundry room which was well equipped with washers dryers and ironing facilities. The hotel is very near to a metro station but it took us a while to find. Ask at reception for directions as our electronic map didn’t find it. Afternoon tea was a lovely extra. One observation is that the mood lighting of our room was excellent but an option for a brighter light in the bathroom area would be useful. A great hotel and would definitely recommend.

The location is in a relatively quiet neighborhood and 3-minute walk to Gudang Xincun Subway station. Room size is ideal for family and in-room+hotel amenities are excellent (laundry, complimentary bike rental, afternoon tea). Convenient stores and eateries are just within short walking distance. Reception staff are very helpful and polite. Highly recommended hotel for families and for travelers seeking quiet and comfortable accommodation.

Excellent hotel to stay for a family trip. Nice, neat and clean room with decent breakfast. I will come here again next time when visiting this city. Good.

The staff is very friendly, the place is neat, quiet and comfortable. we have enjoyed our stay much so over last 9 days. Highly recommend 👍👍👍

Polite staff, beautiful, clean and spacey room. Love the atmosphere and quietness.