Tuankou Zhongan Radon Hotspring Resort

i have been to the hot springs three times before but I had never stayed at the hotel. This was my first time. I imagine the receptionist felt a little nervous when faced with two foreigners and maybe she felt shy. However, I found her lack of greeting, not a 你好 or 下午好， a little cold. When she did communicate with us, it was in super fast Mandarin to which I requested 请慢慢说 to no avail. She repeated just as fast twice more. I felt frustrated and then resorted to using a translation app. She called over an English-speaking Indonesian staff member. I don’t have the expectation that people will speak English to me, but I do appreciate slowing down in Mandarin and using simpler language. Hand gestures help a lot also. I wish she had told us the WiFi password, and where to access the hot springs. These are two key pieces of information a receptionist should provide when you check into a hot springs hotel. Our room had plastic flip flops to be worn to the hot springs. My pair had two left feet. When I showed the staff member on the second floor, she was helpful and got me a new pair. The hot springs were lovely, as usual. The buffet breakfast was better than the buffet dinner. The layout of the hotel leaves you walking from building to building. At first it’s confusing, but then it becomes okay.

Beautiful location, could find privacy in outside pools . Nice selection in buffet dinner

Love this place. I have stayed here 3 times, and been to their hot springs 4 times total. For Tuankou town, this hotel is the best. The hot tubs are wonderful, so many different ones and different temperatures, it never gets boring. Gorgeous landscaping around the hot tubs. The buffets are great, too! Nice and efficient staff, as well. Can't wait to go back again.

1:這是一家非常不錯的酒店，房間寬敞明亮，床鋪舒適，讓我得以安享良好的睡眠。員工們熱情服務，令人倍感温馨。酒店還提供了豐富的自助早餐和各種休閑設施，令我倍感放鬆。 2:餐飲中餐廳名為清儀閣掃碼點餐，菜品各地口味都有，來臨安我們就點了幾個臨安菜，味道非常的不錯，服務員面帶微笑的迎客！非常熱情！ 3:温泉有室內和室外的，室外有個很大的泳池🏊，山上有許多的小泡池，各種葯材和花類的讓人泡了很舒服皮膚滑滑的！ 非常滿意的一次旅行，我會給這家酒店帶來更多的客人的！

再次來到眾安氡温泉度假酒店！環境非常好山好水好，只是進來的路限速非常亂，道路還是蠻好的讓外來的車子不方便。這次體驗真是醉了，天天包場，朋友住的不想走了！還送水果和飲料，早餐豐富，有機會再帶朋友來。

跨年選擇了湍口温泉，這次度假體驗不錯！從踏入酒店起，服務就十分貼心。特別是章經理，房間給我們做了升級，房間內佈置精緻，床品舒適。温泉區水質清澈，温度宜人，泡着超放鬆。周邊景色也很不錯，空氣清新。無論是設施還是環境都無可挑剔，能感受到酒店對品質的追求。強烈推薦給大家，絕對值得再去一次！