Kastens Hotel Luisenhof

位置好，設施老，服務好，早餐沒有國內的同星級豐富但是食物質量非常好👍。離中央車站和地鐵站步行三分鐘。周邊很多購物商場以及餐館。

預訂的時候沒有早餐選項，酒店現付早餐費用是29歐每人每早餐。酒店位置很好，就在市中心，距離火車站什麼的都挺近。

不錯，可以，好的非常好不錯，可以，好的非常好不錯，可以，好的非常好不錯，可以，好的非常好不錯，可以，好的非常好

Very nice hotel well located in Hannover. Exec rooms very large with opening windows which is great although the hotel wasn’t over heated or stuffy. Breakfast very good and very nice staff throughout. Limited English language tv channels.

We stayed there a week during a trade show. On *********** I saw there by chance room prices above 1000 €. What do you get for it ? The rooms are top notch, comfy beds and nice bathrooms. We checked in on a Sunday evening and found out that our room ( 3rd floor) did not have internet. We informed the staff at check in, who reluctantly said they would fix it. We told them again on Tuesday evening, having in the meantime met some of our neighbours also sitting on the stairs for getting internet. Needless to say that even on Friday when we left nobody had fixed it. I talked about it at check-out, no apology ,nada. Breakfast is the slowest I have ever seen. When I ordered some fried eggs I was told that this would take 20 minutes. In general the staff at breakfast showed their incompetence also at other tables. Some people waited 30 minutes for their scrambled eggs During the week we entered the hotel restaurant one evning at 20:25. It was empty and a pretty arrogant maitre told us "everything is reserved". We found a good Italian restaurant nearby. When we returned at 10 pm we heard from collegues in the bar, that nobody had eaten there. He succeeded avoiding servicing cutsomers The only highlight in customer service in this hotel is the small bar. The long time bar chief is very friendly and fast, he makes you feel at home.

Really lovely hotel … service professional rooms nice … food fab ….great location for shopping …. Business services excellent ( meeting rooms / lunches etc) Breakfast room service gorgeous. One tiny issue if your room overlooks the road… is the street noise early in the morning …. Machines / road sweepers etc …

It is a beautiful hotel with an excellent location in Hannover. The rooms are comfortable, and the bathrooms looked newly refurbished. We stayed at 2 executive rooms which were spacious and lovely. The staff at the reception and restaurant were all friendly and professional. The breakfast was basic and nicely presented. The Bar is another story. They close early and staff not very friendly. I came late like 1 minute after the last call while staff were still working and they refused to serve me. They said order from Room service from a very limited selection.

Superb Christmas market visit. Was upgraded to an executive room on arrival by the very friendly and helpful reception team. The room was excellent as was the location. We used the gym and spa, all of which seemed brand new and of fantastic quality. Special mention to the cosy downstairs bar where we had possibly the best *****ni cocktails ever! Overall a really great stay. Would definitely stay again if returning to the city.

Very beautiful rooms but with important problems : 1) Light insulation totally insufficient. It’s necessary to sleep with the mask 2) the bed is too hard, not so comfortable 3) The breakfast is of a good level but impossible to have the coffee if you are in a hurry as the staff is insufficient and there is no self service machine It’s a pity because the rooms are good and the position also, but I can not recommend this hotel