Beryl Signature Hotel & Travel

The staffs are helpful and the room is clean. I ordered a room for 3, expecting there would be 3 sets of water bottles, glasses, towels etc, but they only provided 2 sets.

Nice Hotel and Service, Room was clean, airconditioning work very good. A Lot of Cofee shops and snackbar around the Hotel. Train street Le Duan 20min away. To Airport 45min by Taxi managed by Hotelcrew. Was perfect organized. Thank you ;)

It was a very good and centrally located hotel within the Old Quarters. it made getting around easy and simple. I think it was great to have them upgrade my hotel room and I do not want to imagine what I originally booked. Don't get me wrong, it was a nice hotel and my upgrade room was great! I think I was upgraded to a superior suite in which it can fit a family. hahaha It was a decent size room and comfortable. I think my biggest concern here was basically the mosquitos that kept coming in. The bathtub always felt like it was going to break though, and no hot water was available while I was there, which was hard to shower when the temperature dropped and too cold to shower. The most disappointing thing here was no breakfast at all...I didn't realize when they didn't let you get breakfast while booking a room also meant no kitchen at all and no breakfast whatsoever. I think this is the biggest negative to the hotel (I'm not one to get up early and go searching for food hahaha). However, if you are one to go searching and exploring early in the morning then do not let that deter you from booking here...it really is a nice hotel. Though, those being some negatives, the good was the staff! They were all so very helpful, nice and willing to meet my needs. If I had a question or concern they were always there to help. I think this made the bad seem like nonsense which was great! Although I did have some negatives, I still think it is a decent hotel to stay in. They are really very helpful and kind. They also have airport service which was great to have and made transferring much easier. It is overall a good and centrally located hotel!

Le personnel nous a beaucoup aidé à réserver nos expériences sur site. Toujours très serviciels. Très bien situé pour les balades et les restaurants.

Hervorragendes Hotel mitten in Hanoi! Sehr empfehlenswert für einen Stadttrip. Sehr aufmerksames Personal (insbesondere Chloe). Auf Anfrage, ob sie etwas für ein Familienmitglied- welches Geburtstag hatte- arrangieren könnten, haben sie einen Kuchen sowie einen Obstteller bereitgestellt. Das Frühstück könnte etwas mehr Varianten anbieten.

房間小，有個暗窗，對着樓道，不能打開。但是晚上樓道燈光照進來很亮，體驗感不好。服務態度挺好的，入住的時候房間沒打掃出來，讓我等了2小時，就送了早餐，和半價的按摩

服務態度挺好的，送機很及時，有機會去還住這裏，離景點很近！

性價比尚可

Our stay was from April 29th until May 3rd. We stayed in the Junior Suite which was perfect! The people working here did everything to make our stay truly wonderful. Chloe organised a number of excursions for us so that we could enjoy Hanoi within the time we had. She was a very good ambassador for both the hotel, and Hanoi. We had breakfast as part of our package and we loved this. We had Pho every morning for breakfast, and loved it! Of course other options available too! The fruit, the pastries, regular eggs, if you want…but the Pho…sublime! Thanks for this introduction! Beryls is inside the Old Quarter and in every direction there is something to see. Walk down the back streets and you can see Vietnamese life! Onto the traffic streets and you are welcomed to the bustle of Vietnam! It is so exciting.