Επισκέπτης Χρήστης
14 Αύγουστος 2023
Our first time in Vietnam and our experience from the extremely noise heavy traffic that we arrived at our hotel. We was greeted by Mr Tom in a friendly and professional manner. We were offered complimentary welcome drink and refreshing fruits, which is a nice from the humid weather. Our lovely host Ms Rose who is so friendly and always smiling showed us to our room. The room was on 5th floor facing St Joseph's cathedral is very spacious and clean with in room / bathroom amentities. Their was plenty of selections for our breakfast buffet which the staff was brilliant. General Manager Mr Harry and his team makes this hotel run high level of service such as staff member Ms Rose and D A which I'm glad I met as I learnt alot within 10 minutes knowing him. He is so knowledgeable and passionate about his country. Good point - close to tourist attractions (St Joseph cathedral, lake, train street, night market and many more locations. - friendly and professional staff - clean and tidy - Clean room by room attendance Consider point - Was told over the phone that the water, crisps and snacks in room are free besides the mini bar as we were charged on checkout for the snacks and crisp. Maybe when shown to the room that the host will mention or a note on display informing guests. - If you are a light sleeper then the cathedral clock goes off from 05:00am and throughout the day. Overall superb service and lovely hotel. Jim & Tom from UK
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