Ξενοδοχεία με PMH-Druck / Puppenmuseum Hasle, Hasle

very nice location but we were given a room that was crazy to reach and we had a lot of luggage. Take the lift from the reception, get out on second floor go to the connected building, take the lift, go down, get out and take the stairs. Everything about the hotel was great minus this ”find your room adventure” with my four bags :)

We have a great experience when we stay in this hotel, clean, comfortable and large room with beautiful view the city of Bern, also the friendly staff. Good location and easy to access. Need a little improvement about an iron, i think it's better if an iron is provided in each room. Because most of guest need it.

Super Unterkunft. Von A-Z hat alles geklappt. Eine tolle Unterkunft mit Kindern. Am Abend war es ab 22.00 uhr sehr ruhig im Hof und auch mit offenen Fenstern lässt es sich so gut schlafen. Das Frühstück war zum Geniessen in einem schönen Saal. Allgemein ist diese Jugendherberge wunderschön eingerichtet. Das Museum ist top und mit Kindern sehr gut machbar. Es gibt ein Rätselspass, basteln, Truhen öffnen, Schatzkisten und vieles mehr. Es lohnt sich dieses Museum zu besuchen. Diese Unterkunft ist nur zum Empfehlen

Nice Looking Hotel, Lacking Service I had high expectations for this hotel because of the name and the price and felt it didn't live up to either. The room was small but very nice room features and esthetics were great. The view was awesome, the bed was comfy and I loved the pillow menu. The room service was also really great. Good food, amount of time for delivery was great as well. The not-so-good: Our ”air system” in the room was not working the entire time and it was a constant fight with the hotel staff for them to even look at it. It was never addressed during our stay at all. When we brought it up to the lady at the front desk she told us we should open a window. I didn't pay $350 a night to be told to ”open a window” and I'm not a fan of sleeping with bugs that fly into the room. We did manage to get a fan for the room and that did help a little but the attitude was not appreciated. Also, we had a problem with housekeeping unplugging anything and EVERYTHING left to charge in our room while we were not there. One item was my electric toothbrush which was dead. They even when as far as removing our room key entirely from the wall. I found this very unacceptable. We are energy conscious but if I leave something to charge it's for a reason. Also on our checkout day housekeeping walked into our room at 8 am and saw my husband naked getting out of the shower. The location is okay, not super convenient, overall beautiful hotel but staff need some major training in how to service and communicate with guests.

We spent two nights in this hotel in the category: Deluxe Studio. The hotel is 150 m from the train station to Bern. The train travels every 22 minutes to the city centre to the station/spatalgate for €14 per person. The deep garage places for €15 per day are large and there were no free parking available before the hotel. There was a card for the room available by self-checking. The air circulation in the flowers to the room and the air in the Deluxe studio was very ”distant”. Since the windows can be opened in the Deluxe studio, the air is quickly fresh again. The Deluxe studio has a size of 27 m2 and a lot of stuff in a large closet. The bed is comfortable with view of a large flat. The kitchen is well equipped, a small washing machine is also available. A desk is directly front of the window with gardens and outdoor roller shops. The price-performance ratio is met.

I booked one night. Check-in was uncomplicated. As many writers already, everything is available at the room via remote control. I personally don't like this now so much. I had problems to operate the shower. Otherwise everything would be positive to assess except a big decline point: the bed was related to a plasticized Molton. You know of children's beds so nothing runs on the mattress at night... result/ I sweat like anything else. Awakened at 3 plots of night: plitschnass. I had no 2. pyjama with it and I was located the rest of the night in my own sweat. Very unpleasant!

Si buscas un hotel silencioso, con desayuno gratuito pero colapsado para desayunar tranquilo, con agua gratis en máquina, sin escritorio en habitación, sin armario para dejar la ropa, simplemente lo dejas todo al descubierto en un colgador que tienes en la habitación, con puerta compartida entre wc y el plato de ducha, es decir si cierras la puerta del wc dejas abierta la zona de plato ducha y viceversa. Cada vez que bajas o subes por escaleras o por ascensor tienes que llevar contigo la llave del hotel en la mano. El hotel se encuentra a 20 minutos del centro caminando o 7 minutos en tranvía . Tienes el edificio donde se guardan los autobuses urbanos de la ciudad con lo que la orientación de la habitación a lo mejor te importa. Si lo que buscas es todo lo contrario vete a otro hotel. Nuestra agente de viajes nos comentó que el hotel no permite reservar habitaciones con dos camas. Cuando llegamos al hotel no quedaban habitaciones de dos camas a pesar de que nuestra estancia era de cinco noches. El recepcionista se equivoco y nos quería hacer pagar otra vez la reserva, nos enseñaba con una libreta y un bolígrafo lo que debíamos como si fuéramos tontos. El secador del pelo se recalienta y comentándolo dicen que lo miraran pero que es una medida de seguridad y no obtuvimos respuesta. Todos tenemos secador del pelo en casa y no se recalienta a los dos minutos de reloj. Al final por nuestros propios medios descubrimos que utilizándolo a velocidad de tortuga en velocidad uno funcionaba eso sí perdiendo tu tiempo. Por mis comentarios se puede intuir que no volveré a este hotel por el trato recibido y porque servicios como el desayuno no tenemos que pagarlo todos los huéspedes sino solo los que queremos disfrutar de un desayuno tranquilo y en paz. Lo mejor el agua fría, el aire acondicionado. La limpieza es muy mejorable. Encontramos una mancha indescriptible en el wc cuando entramos de los anteriores huéspedes y que tardaron dos días en limpiar.Adjunto fotos. Para moverte por Suiza descargar aplicación de tren SBB Mobile muy buena.

Liked the location of the hotel. However, we had booked it for a/c but the air conditioning was not working in any of the 3 rooms we had so it was very disappointing. Extremely hot and uncomfortable at night.