Επισκέπτης Χρήστης
27 Φεβρουάριος 2023
Very very BAD experience. I would not recommend stay at this hotel at all. I have booked a stay for one week and paid a deposit, but unfortunately one month prior the stay, my boyfriend had injured his knee very badly and we were not able to come. Right after the accident, so more than four weeks prior our stay I have noted the hotel about the accident. They have responded, that they need to see a medical record and then they would send the deposit back. After I have sent the medical record, there was no response. So I have sent a reminder with another, new medical record and still no response. After that me and my boyfriend have sent at least six more e-mails and we tried to call to the hotel, still they were not able to talk to us about the deposit or at least respond to us up until now.
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