Ξενοδοχεία με Humber Bridge Country Park, Hessle

Stayed at this hotel while attending a function.a long way out of hull on a business park. No facilities around the area. Although the hotel was clean and the staff were friendly and helpful if has a lot of facilities like Starbucks, restaurant etc. They let themselves down with the food they provided on two evening. The vegetables were luke warm and very undercooked the desert was bland overall very disappointing The function meal was.not much better very bland and tasteless a real disappointment to everyone. I am sure the Organisers were very embarrassed. I would stay there again but would not eat there.

I am afraid we booked this through a voucher with red letter days. The first thing we noticed when we arrived was that the front of the hotel does not look as good as the picture. You collect your key from a wall mounted security box . We entered the building and my first impression was that it was not a hotel but a hostel. Our room was on the first floor and to be fair the room was very clean and tidy as was the en suite. The whole ambience of the building and the interior corridors were not what I expected and therefore we phoned the proprietor and let her know we had replaced the key and would not be staying. Unfortunately we get no recompense for not staying so our voucher has now been used!

Met by friendly and courteous staff at reception. Room was clean, and View was nice from the room. The shower was terrible! Luke warm at the hottest temperature and freezing when you turned the temperature any other way. We ordered food from the qr code for room service because my daughter wasn’t feeling very well, but waited over an hour and it never came. I tried to ring down for about 20 mins but no one answered the phone. I went down to reception and spoke to the lady who was very apologetic and explained that the app never works, if this is the case perhaps the hotel should remove the codes from the room and replace with a traditional room service menu instead! The lady on reception did all she could to rectify the problem and seemed to be used to this happening. Unfortunately because I had to wait so long for room service( was just meant to be a snack) I missed out on using the facilities so can’t really comment but they did look good . Breakfast was fantastic I have to say, well cooked and lots of choice, serve yourself which I enjoyed.

Very close to hull train station and the center of town. Decor is dated but functional. The bath was big and comfortable and filled up quickly. Staff were friendly and helpful and made the stay easy. Staff and location the highlight for me.

The staff at the hotel was really lovely and the location was good. That's about it on the good things. It was really not worth the price, poor cheap bedding, messy floors, I wouldn't dare putting my clothes in the wardrobe either, really smudged bathroom and lack of soap and other amenities. I stayed there one night which was ok but would definitely consider a different spot next time around.

First trip to Hull and Humberside. Hotel was very central and we walked everywhere from it. Had considered the one down at the marina but there were road works all over Hull and was very difficult to get into if you didn't know the area. we spent most of our time down at the marina in the evenings but only a short 15 minute walk away and Hull is very easy to walk around. Room and bathroom were comfortable and spacious. Breakfast was included and was a delicious buffet with cooked options. Parking was very easy in the attached multistory for which there is a discount via the hotel which worked well in terms of logistics of leaving the car park and was £7 a day which was acceptable for the city centre. Just drive into the multi story and the staff do the rest by adding it to the bill and enabling your exit from the barrier . All staff on reception were very friendly and helpful. Really nice place to stay.

Hotel is amazing including the rooms, check in, staff, recognition of Hilton honours and breakfast. Unfortunately this stay was negative as we were on floor 3 below the Lexington which had a DJ/ disco until 1am. The issue was resolved and we will be making further bookings. We rang reception at 10:30 to ask when the disco/ DJ in the Lexington would end. We were told 11:45 and we said there was a constant thudding as we were on floor 3 but it would be manageable for an hour as we could still get to sleep at a reasonable time. The receptionist told us she had been up once to talk to the DJ about turning the volume down. The receptionist said she would be going up again and that these issues happen. The room was shaking and rattling due to the thudding. We rang down again at 11:55 to be told that the information we previously got was incorrect and that the DJ would be on until 1am. The person on reception asked who gave us the information but we didn’t have a name, we just knew that at 10:30 when we rang down, we got told 11:45. We asked for a room on a lower floor and we were told that this could not be authorised by the member of staff on the phone, it had to be authorised by the manager. If we had been told the correct information at 10:30 when we called reception, we would have requested a move then to a lower floor and saved the hours of not being able to sleep and the stress due to this. We received another call at 12:16 from reception saying they were going to go up and ask the music to be turned down. We did acknowledge that there are limits to what the staff can do and that it is not their fault. Our two previous stays at this hotel were amazing and even now, we can’t fault the room, check in service, acknowledgment of Hilton honours or breakfast. All of these areas are perfect and could not be improved upon. Staff are friendly and attentive and they are a credit to the hotel. But to pay for a hotel room and have noise stopping you from sleeping until 1am isn’t good enough. We spoke to manager, Andy, about our experience and he was really good and we came to a resolution that we are happy with. Due to how this was resolved, we will be making future bookings at this hotel as we travel to Hull regularly and we don’t want one negative stay to outweigh the positive ones.