Premier Inn Christchurch / Highcliffe

The frendliest reception staff ever! Breakfast was great, and my wife's gluten intolerance was taken very seriously, with James personally making her toast with the proper stuff! Maddy was a delight making sure we were OK. An excellent stay, with staff willing to go the extra mile!

We'll definitely be back as we loved everything about the hotel and Highcliffe. Excellent sleep and the food was amazing!

Needed overnight accommodation. Had stayed at this Premier Inn before so knew that we would receive a warm welcome (Liz on reception is lovely!) have a clean comfortable room. Booked for breakfast - full English for me and Continental for my husband. Good service even though it was busy. All staff very helpful and polite.

Excellent...Reception staff Aiden and Elise were friendly, helpful and made you feel more than welcome ( they definitely deserve to be promoted soon...they go above and beyond their job description 💯👏🏻👏🏻👏🏻 ) the room itself was clean and comfortable and the surrounding area nice and peaceful ..overall an excellent experience thank you. 10/10 👈🏻👏🏻

Family room was good, our children commented on how comfortable their beds were. There were extra pillows available too. Friendly staff and great location with free guest parking. Great base for visiting local beaches. We took a short drive along to Barton on sea which was lovely.

Very well-positioned hotel in terms of location for the Christchurch area, but also as it is set back from a busy road so minimizing traffic noise, Our room no 29, was in a very quiet part of the hotel and we would ask for that particular corridor when staying there again, A good lot of parking and access to the Globe pub which is serviceable and busy on the night we were there, and had the Champions League on a TV in a secluded alcove, with nobody watching it! One good feature of this hotel was that when we rang to ask questions someone answered on the first ring, a true rarity on the numbers supplied on the Whitbread website.

The hotel was situated in an easy to find location with a spacious car park. The Globe Inn provided a good choice of food including a nice continental breakfast. Lots of shops to be found just outside and a nice few minutes walk to the cliff paths.

The staff here are amazing especially Aidan who, along with his colleagues, is friendly, professional and helpful. I love this hotel and come here about 4 times a year to visit friend who live locally. Plenty of parking too which is always important.

Poor internet, reception staff not fully engaged, food average, oil too hot chips brown and peas over cooked steak...spot on....new batteries needed in remote for TV..... bathroom not as clean as I could be...... overall disappointed. Will rate breakfast tomorrow..... it's breakfast surely that's easier