Επισκέπτης Χρήστης
30 Νοέμβριος 2023
The hotel is nothing close to what it's presented on pictures and describes in offer. It was the most disgusting part of entire beach on Holbox, and mostly because it was not cleaned and prepared for the season (rotten sunbeds, trash everywhere). The entire area around hotel looked like garbage dump. I have never used the hotel "beach". I could probably even close my eye on it, it was just 4 nights, but how the hotel looks was the smallest problem. I got twice locked inside my room! It took me 30min to get out for the first time and second time I had to use force and shout as long (there are no windows there) as another guest heard me and called after help. The reason I couldn't open the door was that both door and locker were pretty old, and after this second incident I was informed about the special way to open it (hold, lift, etc), so I'm sure it was not the first time someone was locked inside (I missed my meeting, but it could happen something much worse). They tell you, they provide wifi, but I had it only first day, when I informed staff that the internet isn't working (and it was not working for the next 3 days) they just shaked their shoulders. It was the only place on the island where internet was not available.
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