Ξενοδοχεία Hot Springs σε Χακοντάτε

The room was quite spacious. There were coffee beans in the drawer, so we could enjoy coffee and admire the snowy view from our room during the heavy snow. The front desk staff on the first floor were very polite and answered all our questions. Given the cold weather, the free-flow coffee, made with famous Hokkaido coffee beans, was a nice touch. Dinner was at the second-floor restaurant, featuring simple appetizers, a beef hot pot, and all-you-can-eat sushi. I'm not sure if it was because of New Year's Eve, but the service was incredibly slow; several Japanese groups who arrived after us had already finished their meals, and we had only been served three dishes. On the ninth floor, there are three private baths, which were very comfortable for my family to relax and chat in. There's ice cream available for self-service on the tenth floor. After 9:30 PM, the hotel offers warm and comforting ramen, which was a thoughtful touch. There's a convenience store right across from the hotel, and the Kanemori Red Brick Warehouses are about a five-minute walk straight ahead. Next door, there's a yakiniku restaurant. I initially thought we wouldn't find any hot food open on New Year's Day, but surprisingly, it was open and there was no queue. For that alone, I'd give it a big thumbs up!

I booked the hotel a few months ago so I could get a very good price for staying with OMO5. Very comfortable and energetic hotel, especially the common area was a place for relaxing and chill. They have a different set up during the day and at night. The highlight of this hotel is the free shuttle bus services, going around the city, and the paid shuttle service to go up the hill to see the sunset. You would be knowing how chaotic it could be up there so it’s good to have a shuttle bus bringing you up and down back to the hotel door. Also, the hotel offer free tours and I joined the free market walking tour and a bus tour to Onuma National Park. By staying one night, I could use the services before the check in and after the check out, so basically it covered 2 days activities when I was in Hakodate. it’s a super value offer, and I really feel this hotel group has thoughts from traveler’s perspective and try their best to give the best experience and to help reducing hassles for us. Definitely I will book with hotels under Hoshino Resort Group again. Thank you very much.

The staff were extremely friendly and helpful, making the stay very comfortable from check-in to check-out. The location is excellent, only about a 3-minute walk from the tram station, which makes getting around very easy. There are also many restaurants nearby, so finding food is never a problem. The room was clean and well maintained, and the onsen was very nice and relaxing after a long day. Overall, a great stay and I would definitely recommend this hotel.

Our room was incredibly spacious, featuring a separate large bed and a traditional tatami room within the suite. It felt very open, and each day we could see little monkeys bathing in the tropical botanical garden across the way from our window. This Japanese hotel was incredibly relaxing, with a well-thought-out layout that definitely surpasses many five-star hotels in China, like the Park Hyatt Guangzhou we stayed at later – truly a 'fighter jet among rubbish.' While not luxurious, the meticulous design details made our stay exceptionally comfortable. The food was excellent; despite the crowds, everything was well-organized, and we never had to wait long. Every night, we enjoyed soaking in the hot spring to the sound of the ocean waves, followed by incredibly delicious drinks. The relaxing experience in Hakodate far exceeded that in Sapporo. The only minor drawback is that the hotel isn't directly on the beachfront, which explains why it's much more affordable than nearby places like Hanatsuki or Wakamatsu. It's mostly Japanese guests here, with no international tour groups. Plus, there's a washer and dryer on the top floor.

The lovely old gentleman serving as at night was one of the best front desk staff I’ve ever met. We originally planned to arrive at the property in the afternoon. However, our flight was cancelled and we had to seek alternative, delaying our arrival time until 23:00. When we arrive, we thought we will be self-checking in. But as we step inside the property from a heavy snow, we saw this kind gentleman waiting for us right at the door. He greeted us, helped us check in, and explained everything clearly. He offered us free flow free drinks and free ice cream (which was also very tasty) When we wanted to have some late night snacks bought from a convenient store, he also helped us reheat the food. 誠にありがとうございます！ Everything else was great as well! The room was comfortable, the breakfast was yummy, and it’s so nice to have a hot spring after out in the cold for the entire day.

I'd call this unbeatable. First off, the front desk service was truly above and beyond my expectations. It was snowing heavily, and the bellhop was still waiting outside for guests to arrive, helping with luggage. The outdoor private onsen in the room was also exceptional; the view and atmosphere were incredible. The breakfast, with its unbeatable ocean view, topped it all off. I had a wonderful day in Hakodate!

A rare find at this ocean-view hot spring hotel! Soaking in the hot spring while gazing at the sea, daydreaming, or chatting is simply wonderful! From the moment we arrived, we had a dedicated butler who escorted us to the large lounge for check-in. While their English wasn't fluent, they could communicate in Japanese and Chinese using a translation app, and were very responsible in repeatedly confirming our reservation times. The private hot spring bath we booked was excellent in both its environment and facilities, and both the indoor and outdoor public baths offered ocean views. Cleanliness was impeccable, and the ocean-view room was enormous; we even had albatrosses visiting outside the window. The kaiseki cuisine at breakfast and dinner was absolutely amazing—delicious and beautifully presented—I was extremely satisfied!

The hotel's location is super convenient. After getting off at Hakodate Station, you can take buses 95, 95A, or 96 right outside the station (get off at Yunokawa Onsen Station), and the hotel is directly across the street. Conversely, you can catch a bus from the hotel entrance directly to JR Hakodate Station. This is incredibly handy, especially given how expensive taxis are in Japan. The hotel rooms are very spacious. While the facilities are a bit dated, the big plus is that the room comes with a private, continuously flowing hot spring bath – it's not one of those you have to turn on and off with a tap. It's semi-open-air, looking out onto the ocean, so there's no need to worry about privacy. Soaking in the onsen while enjoying the sea view, perhaps with an ice cream [chuckle] – it really doesn't get much more relaxing! Since we booked a Japanese-style room, staff came to make our beds after check-in. The mini-fridge was stocked with complimentary bottled water, bottled tea, and beer. Unfortunately, my family and I don't drink, so we didn't make use of that service [facepalm]. Right next to the hotel is the 'Ichimonji' ramen shop, and the Tropical Botanical Garden, where you can watch monkeys soaking in the hot springs, is just a 300-500 meter walk away. Guests staying at Hanatsuki can also request a window seat at breakfast to enjoy the sea view while they eat.

Facilities: Excellent! My friend enjoyed the public hot spring, and the facilities and views were great. Cleanliness: Good. Both the room and the lobby were clean and bright. Environment: The room view was fantastic! Unbeatable sea view. I'll definitely stay here again next time. Service: The hotel staff were wonderful, very friendly and professional. They helped us with our luggage and even made our beds. Compared to some much more expensive hotels I've stayed at, the service here was even better! I was a bit worried about the service after reading some reviews, but it was absolutely unfounded. My friend and I both regretted not staying an extra night.

The staff at the inn were warm and moderate, and I was very comfortable. While there were many non-smoking rooms, the companion who was a smoker was very happy. In addition, the correspondence of the odor remaining in the room is also firm, and I think it can be comfortable. It's a hot spring, but you can get the power of the source. It is a hot spring of great satisfaction! I want to enter again ♪