Fullon Hotel Hualien

Updates: I had a great stay at Fullon Hotel Hualien. The room was spacious, comfortable, and has awesome view of the harbor. The location is ideal for me—close to the coast, at the start of the bike trail, and in a peaceful area. I loved being able to borrow a bike from the hotel, making it easy to explore the bike-friendly town. The staff was friendly and attentive. Even those who didn’t speak English used Google Translate to communicate, which I appreciated. The only downside was difficulty reaching the hotel before my arrival to confirm the station pick-up, which wasn’t sorted out and confirmed until the day before I arrived. Overall, a wonderful experience, and I highly recommend this hotel. Most likely will stay here again next time I'm in Hualien. Hopefully, I can reach them easier next time. ==================== 2025/01/13: Impossible to contact as a foreign visitor. I tried to send messages to the hotel via both email and LINE that were listed on their website since I don't live in TW. I tried to arrange for their pick up service from Hualien Station which is included with my stay. I have sent my inquiry for the details. I finally managed to get messages back one time via LINE after a day with a website that's not in English and a picture showing only a phone number for booking. At least the hotel didn't ask me to do international phone call and finally said I can request the booking with them via the LINE channel. So I sent the booking request with details. That was 3 days ago. And I have not received any message back or heard a peep from them. So I assume the service is still not booked. Not that the free ride matters since I should be able to get a cab easily, but the service, especially what's promise and the helpfulness of the staff, is quite underwhelming and on the side of not hospitable. For the same trip, I also had to reach out to Tango Hotel Taipei. They were very helpful with my inquiry and very fast. Hopefully the stay is nice. I'll come back to update my review then.

Great hotel. Stayed in the twin room with ocean views and balcony. The room is very clean, comfortable and quiet. The outdoor pool and jacuzzi on the third floor is a treat. A swimming cap is compulsory. They sell it at the hotel for $120 TWD. The hotel is about 2km from the city centre. They provide a complimentary shuttle service on the hour from morning to 5pm. Just ask the concierge. It was a very pleasant stay.

Service was courteous at the front desk. They were very kind to give me a room before 3pm knowing that I had traveled more than 17 hours and really need to rest. Restaurant service was very slow. They were short of staff. No one was around to take my bill. Food was average. Really liked their cold dish with lotus root and red bean. Dinner buffet was very pricey. Couldn’t quite justify $30 per person. I was disappointed when I went back for the breakfast buffet. They served the same cold dishes and fruits from the previous night. Felt like we were eating leftovers. I picked this hotel because of their outdoor pool. It’s an outdoor 25 meter pool. It was lovely swimming laps and enjoyed the ocean view.