Huangshan Shilin Hotel

It was a pleasure stay at this hotel. I arrived at 10 o’clock in the morning in the morning and they let me check in and put my stuff in the room. The manager Xiao Li (小李) was very friendly and helpful, the added my WeChat and sent me updated weather forecasts he also marked a hiking routes on the map. There’s everything you need there: a heater for drying your wet clothes, which is very helpful, and jackets for seeing sunrise; but there wasn’t any drinking water in the room, maybe i shouldn’t have asked for it but I didn’t. A small gift form the hotel is two kinds of tea. You can have a buffet dinner there for 160 per person.

We stayed 2 nights at this hotel on the mountain and were very happy with the location. It's a 30-minute walk from the Yungu cable car and close to many good routes. Easy to find with many signs along the road. The room was clean with wifi access and a window you could open. Free toothbrushes, combs, shower caps and tea was available. They also had jackets to borrow for cold weather. Good food! The breakfast had a nice variety. For dinner you can choose either buffet or à la carte. We were so happy with the customer service, when we arrived Xiao Jiang gave us a map with hiking recommendations, and weather forecasts on wechat. When it rained they gave us great overshoes which kept us dry and from slipping. Thank you Xiao Jiang 😊😊😊

Wasn't expecting much of this mountain top hotel but was pleasantly surprised. The room we had was light and airy and of reasonable size. Toiletries, toothbrush, comb, were all provided. Shower was great, with lots of hot water. The toilet room in our room had a rather musty drain smell, something we found pretty common across our stay in China. There was some slight smoke smell in the hallway but fortunately none in the room, which was something I had been concerned about. Reception and house keeping staff including house keeper Xiao Jiang were all kind, friendly and attentive and more than willing to use translation apps to help communicate with us non-Chinese speakers. Location was excellent. We were provided with suggested routes for walking the mountain given the time we had, and given regular weather updates via WeChat. Warm coats and are a flashlight are provided in the room if you need them. Although we didn't utilize them, the hotel arranges free sunrise and sunset walking tours from the lobby led by one of their staff. Breakfast (included) was all buffet based and dinner (paid extra) we had the buffet option. Being buffets allowed for huge portions, which can be useful after long tiring days on the mountain, many people with multiple heaped plates on their tables. Quality was only decent rather than excellent, and dinner was relatively expensive, but as I had relatively muted expectations I was really quite happy with it. Be aware the breakfast and dinner serving times are quite limited and be sure to get there on the earlier end. Dinner time was 18:30-20:30 at by 19:45 things were already starting to stop being restocked or put away. Overall very happy with out stay. It was a great base to allow us to have an extended exploration of the mountain as opposed to having a rushed day trip.

Xiao He jiejie help me a lot like everyone told review. Thank you so much! I booked the Mini Comfy Cozy Single Room Cabana. Too much worry at first because the detail on trip.com said it a smoking type. But don't worry if you are not a fan of smoking just tell Xiao He and she can help you find a non-smoking one. Really appreciated that! The room is so comfy for me. Also the sunset looking point that she recommend is really great!

I booked 1 night stay at Shilin so that I can view sunset and sunrise. The manager (小何）is very helpful. She arranged to have good location nearby hotel for the sunset and sunrise. It’s snowing and icy cold. The sunrise did not disappoint us. We went up the Lion Rock to try our photography skills. Overall, the experience is super good.

Excellent mountain top hotel in Huangshan range, about 20 min hike from the top of yungu cable car. Our rate included dinner, breakfast and cable car tickets; recommended as there are not so many places to buy food. Of the mountaintop places we tried this one had the best food. Which is all the more impressive as food is carried up by foot on the backs of porters (who you'll see on the trails). Props to Ms. Xiao Jiang for her friendly service and taking care of us!

Manager Li was caring and helpful. We had a nice room with a view. But it was very cold and the flooring heater was slow to warm. He arranged for a porter heater quickly. The breakfast spread was also substantial. We would recommend this hotel.

Everything perfect :)

Great service from xiao lee, great location for photographer. 管家小李 Will inform us the weather next morning. I have stay 3 difference hotels in huangshan, he is the best customer service and never request for good reviews.