Element Huntsville

It was a nice place to stay but note that when you book there are two separate places one for Weston and one for Element it’s quite confusing since they are the same property. Other than that it’s a great location!

The hotel was decent. I wouldn't stay again. Location was convenient tho.

I like that free breakfast was included and the whole set up when you walk in the lobby to the room was very beautiful. No issues at all with the room. Will definitely book again. The hotel front desk clerk Crystal was very nice.

Nice, comfortable. AC was making noise, will report this to front desk. Connected to Westin Hotel, very nice…close to dining and entertainment.

Nice place. No complaints . Gym and Breakfast are better than most hotels . Would stay again.

Front desk staff at check in was so very nice and welcoming!!!! She was so friendly and happy

Girlfriend doing this review…Issues began at check in. Did normal checkin procedure & my boyfriend used his card for incidentals. Something happened w/ the computer & we had to do it more than once. Took them longer to make sure his card wasn’t charged twice. Then, my boyfriend asked could he extend the stay until the next day. They explained, since we booked through *******, we would have to make a second reservation, but could keep the same room. No problem. I called the next day to be sure before I booked another reservation bc it’s nonrefundable. The guest rep confirmed & said to make the reservation & just come down & have the key reset. I did that before checkout time. The gentleman at guest services informed me that he saw there were two reservations for me for the same day & didn’t know why. I explained they told me I needed to make another one for the second day, so idk why there were two. He said he would look into it, but he reset my key. Hours go by & my boyfriend took me out somewhere & goes back & goes to the bar to get food…he tells them to charge it to the room & they claim no one is in that room. He explains what all I did to the staff & they keep having to look into it. They then say they need to do everything all over..needing my ID & I’m not even there anymore. I sent my bf the confirmation info from the reservation. We basically just had issues with them from the beginning & the staff didn’t seem very knowledgeable on what was going on.

We had a great stay. Everyonewe encountered were wonderful, we will definitely book again.

It was a beautiful hotel. Staff was exceptional! Walking to everything! Wonderful getaway!