Stella Beach Resort & Spa, Makadi Bay

We had a great stay. Rooms very clean every day. Right at the beach with a platform for snorkeling. Just 2 remarks 1: no sunprotection over the kidspool. 2: not enough variation in the restaurant Lhajja makes the finest fresh bread. Animation team always there with a smile to enjoy the kids.

ROOM- We arrived to a twin room over looking the pool rather then the double garden view we paid for. Housekeeping just pushed the beds together the next afternoon leaving our heads above the reading light which gave electric shocks. Tried to ring down to reception as it was a health hazard but the phone didn’t work. The positive is that housekeeping go the extra mile, but ignored the do not disturb sign. We also had so many tiny ants in the bed and blood on the curtains which in general had such a bad smell. AIRCON- broke at 10:15pm one night and they said it would take 50 minutes to fix, 5 hours later it finally came on - all while it was 37 degrees. FOOD- Not good at all. We tried the Italian ‘a la carte’ restaurant and couldn’t eat it, we’re not picky either. There’s no ‘good’ fruit options, other than watermelon being given as a special one night. By the 3rd day onwards we spent alot of time in bed without eating as we couldn’t keep it down and were SO ill. There were even birds in the main restaurant/buffet room. DRINKS- You only get 1 bottle of water per person per day and each after this is €1.50 on the ‘all inclusive’ package. You can get water from a dispenser but you’d have no idea where it came from or how long it had sat there for. The cocktails were basic and not nice, if you want a pina colada or mojito you have to pay €3 extra and even then we overheard people say they were foul. The fruit juice just tastes synthetic, unless you want to pay €2 for the proper stuff. POOL- on our first day we went to the main pool and were bombarded by 3 sales men before we even put the towels down. Through the day this escalated to wolf whistles and ‘tester massages’ when repeatedly told no. This was constant through the day and just got plain annoying. However, we went to the relax pool each time after this and it was lovely. The life guard around this pool was amazing too. SPA- we had the intention of going to the spa but the sales men had a weird attitude which made me feel unsafe as a woman. This obviously put us off so we didn’t go. All in all it was just problem after problem which left us counting the days to go back home. When we finally got on the transfer to leave they called us back in to pay for a mini bar item we told them three times which they said ‘it was fine’. Instead they waited an hour till we were on the bus to call us back in (infront of everyone) and risk the transfer leaving. I wouldn’t have liked to have brought my kids here as the relax pool is 16+ and the main pool is where we had the problems. We’ve also never had a stomach problem quite like the one we experienced on this holiday, we unfortunately would not recommend.

Our 5th visit and not last! Hotel is spotless and fresh after last years refurbishment Staff are so hard working and do not stop!! Animation team best it’s ever been and special mention to Riley he’s a gem always smiling and getting everyone all ages involved! Only slight criticism is good can be repetitive and not much veggie choice! Highlight as always for us is PIano Dive school these are the best in Hurghada! Safety first and treat us like family!

Riley was so helpful. We had a really great chat and he was warm and friendly to all the guests. He helped us out with info about trips and hotel stuff, what's on when to turn up. A great guy to get to know. He takes his time to give you a warm natured chat and is very personable.

Don’t be put off by negative reviews, some people always have something bad to say. This hotel was lovely. Weather in September 10-17th was 35c +. Food slightly repetitive but to be expected on all inclusive. Rooms clean, pool area etc clean. Staff attentive. Pool bar service quick and nice. Excellent holiday and hotel, especially for the price. Only advice is to book the restaurants asap when you arrive (via iPad in the lobby) as we left it too late in our stay and didn’t manage to book in.

Booked as a last minute holiday, not our first choice but a good one. Staff are all incredibly helpful. Everything is clean. Quiet pool is just that and children and noisy adults are dealt with swiftly. Room was quiet and recently refurbished. Our first time in this hotel but it’s now on our list as one we would return to.