Rockliffe Hall Hotel Golf & Spa

Spend a night away and it was a perfect place to relax and enjoy a short getaway. Staff were all amazing Food was excellent and the grounds are perfectly manicured. Spa is the perfect spot to relax and the Spa Garden is a must while you’re there Thank you for the overall hospitality and experience

I and my sister went here for a overnight spa day treat for our birthdays, Overall it was a great time, the hotel is beautiful, the staff were so attentive and polite and the room was beautiful, Our food was lovely too. I do however have a few complaints that I think could be improved on, 1. In the spa the foot pedicure machines were not working, no sign, but that's understandable, it happens. Minor. 2. No biscuits, No chocolates, or little gifty knicknacks left in our room which I find odd, I have been to less rated places who have done this. They did leave us a lovely card though. 3. We booked the infinity pool for half an hour, the room next to it was full of young women who were celebrating a hen do, which made us feel awkward, I felt like they could have arranged the time slots so we did not disturb their celebration and vice versa. 4. My biggest complaint, the breakfast in the orangery room, we had to check out by 11, My sister ordered a starter, which came out really quickly, we then ordered 2 full english breakfasts, after 35 minutes of waiting we were wondering what was going on so we asked a waitress if she could inquire, which she said she would, she came back telling us the staff were making it, We said thats fine, 35 plus minutes passed and we had to check out in 40 minutes, we asked a second member of staff what was going on and that we had seen 4 people served who had came in quite a long time after us, including a full english, he apologised and again went to check, explaining the chef was making it (a second time?) waited 10 or so minutes and it came, it was nice but we felt like we had to rush by the time we got it, overall, we waited an hour and half for a forgotten breakfast and had to inquire twice, which for a place of this rating is not acceptable, The orangery room was not that busy either, We also never got asked by staff if we would like refreshments while we were waiting and had to ask while inquiring about the wait. Disappointing experience at breakfast. However, working on those things alone, it was a really enjoyable stay and I would definitely come back.

We visited the Clubhouse on Sunday 3rd November for a family Sunday lunch. The food was above our expectations as the last time we came the beef sadly was not very nice, but we wanted to give it a second try. The beef this time was perfectly pink and succulent. We look forward to returning again

Upon arrival at the clubhouse we were greeted by a lovely lady, extremely happy and friendly, we were asked how we were and how our day was going, this was meaningful asking not rehearsed like in many establishments where it feels scripted. Food was delicious wag burgers, we couldn't have eaten another thing they were that big and good. Upon paying again the lady who was called Helen wished us a lovely afternoon and made conversation which again she was clearly a genuine person in the way she spoke, it's a rare thing been made to feel as welcome as we were today, thank you Clubhouse.

We booked a one night stay in for a birthday treat. From start to finish everything was magnificent. From reception and concierge, the Spa Garden, the cocktail bar and the orangery, everything is fabulous, our room - 203 was amazing, the snacks and cocktails were a lovely touch. Dinner in Terra was incredible. the best parts were the staff, an absolute credit to the resort 26/10 for everything, no fault to be found.

Amazing stay. The staff friendly and attentive. Spa was clean, inviting and relaxing. Room was outstanding. Food in the clubhouse was delicious. Breakfast was perfect and the lovely member of staff that served us could not have been any better. We will definitely be back