Baker Creek by Basecamp

周邊環境十分幽靜，公共區域有可供點篝火及燒烤設施。 房間取暖很棒，有壁爐及微波爐，木屋內環境較為cozy

在旅館住宿金錢被偷；旅館沒有保險箱，鑰匙鎖門也是最基本的門鎖，旅館本身沒有裝任何監控設備，對於一個晚上一千多加幣的旅館實在是很差⋯⋯要選這間旅館的人注意⚠️

環境優美，服務態度非常好

Excellent Staff! My wife and I had a wonderful experience. Staff was very helpful. We really enjoyed our room. We loved that they had complementary bikes and snowshoes.

Filepe at the front desk was confrontational and rude when questioned about the lack of a dining facility at the property. Apparently it has burned down, I think that should have been made more clear.

Staff client customer service was exceptional. Tom thank you. While everyone was exceptional. Tom you went above and beyond to make us feel special. We will be back

Beautiful area with lovely coffee they grind for you. Lovely time with our stay. Definitely coming back

A lovely room in a winter wonderland and located in a stunning part of the Rockies. The reason for the rating is the extremely disappointing and surprisingly condescending service - not at all what you’d expect from a resort at this price point and unlike I’ve ever experienced in 20 years of travel. My partner and I were wrongfully accused of smoking in the unit and our deposit was withheld. We frequent Banff establishments and are well aware of the park bylaws. We are always sure to review company policies in advance to ensure we are compliant and considerate. My partner smoked in our vehicle and disposed of the butts before we checked out - disposing of trash in the receptacle provided should be added to their policy. It was three weeks before the General Manager finally got back to us and based on our correspondence and her replies to other guests’ poor reviews, I’ll expect an arrogant response to my honest feedback here :) I suggest visiting Castle Mountain Chalets for a similar location at a much better value, Emerald Lake Lodge for spectacular views and a sense of exclusivity, and Mount Engadine Lodge for genuine and comforting hospitality - these options truly go above and beyond for their guests and provide remarkable value in your experience. Needless to say, we will not visit Baker Creek or Basecamp Resorts again.

This is a very comfortable lodge with no TV as there's so much to do outdoors. Without a dining hall our meals were either self prepared in our fully equipped accommodation or we headed in to restaurants in Lake Louise. For my birthday the lodge prepared and delivered a lovely package of items requested by my daughter.