Swiss Hotel Apartments - Interlaken

太差了！！看完再預訂！謹慎！ 這是我在瑞士因特拉肯住過的最貴，也是最差最坑人的公寓式酒店，除了平米數大，一無是處。無人值守，無人服務，連電話也找不到人。本來以為是攜程平台4.5分以上，5星級公寓酒店，所以預訂的時候根本沒仔細看。1.8w人民幣一晚上的房間，其設施也就是國內三星級的水平標準。而最讓人惱火的是根本無人值守，無人服務，還一大堆破規矩，用過的餐具不放洗碗機，垃圾不放垃圾袋，會被罰250瑞郎，過了12點check out會被收取全天的費用，離店當天，早上不到10:00就會有人敲門催你離店。而且如果不幸你的房卡消磁了，連門都進不來。（晚上就遇到一家人在門口等了一個多小時進不來，因為房卡消磁了，聯繫不到人）。還有被子，枕頭，床，房間陳設佈置，傢俱的標準沒有一項能算是5星級。在瑞士，像這樣的酒店公寓，簡直可以定性為欺詐了（瑞士的酒店服務業享譽世界）強烈建議攜程平台移除該酒店公寓，避免更多國人被坑。簡直太垃圾了，奉勸大家一定要謹慎預訂！！！因為一旦預訂，就不會退款，即使要求提前離店，也會收全款。這是我在瑞士，有史以來最差的一次入住體驗！！

整體體驗一般，基本是自助。

The property is beautiful! The location couldn’t be better!

We had an amazing experience staying at this property. The apartments had all the amenities you would need. Would definitely stay here again and in the other branches they have.

This was our first trip to Switzerland, we had 8 people in a 3bedroom unit and it was really great! The unit had 3 separate bedrooms and a full size pull out sofa. First, we absolutely loved being right by the train station. After long days of day trips by train, it was really nice to be "right there" when getting back. The grocery store right next door was also so convenient for just a few quick things to have on hand for the kids. The apartment is super spacious and I absolutely loved having a washer/dryer, even a whole laundry room. Such a great amenity when traveling with kids. They provided the pods as well. The kitchen is pretty well stocked with the basics, although we really didn't use it much The bathrooms were stocked with products, the daily housekeeping was great, and the beds were actually very comfortable! The staff were great with communication (so easy via WhatsApp). Every staff member we met was super helpful with helping us figure out the train, making sightseeing recommendations, and making dinner reservations. This is different than a typical hotel - there isn't a lobby bar/restaurant or a common area place to hang out, but for what we needed it for our large group, it was really wonderful.

The one bedroom apartment is huge and spacious with a big balcony. Well equipped and excellent location. However the bedroom was not well ventilated with no windows and the water pump is so noisy next to sofa bed.

My stay at the apartment was great. The apartment is fully equipped with all essentials. The location is very good as well. Note: it will be great if the mattress is higher so it will be more comfortable specially for elder people. Special thanks to Pedro who was really professional and helpful.