Best Western Ipswich

I enjoyed my stay at this motel. The Manager was wonderful and open on arrival. He supported us when we asked...nothing was an issue. I would stop at this motel again. Thanks heaps for making my granddaughter and i comfortable.

Dirty floors, dirt and dust in all the corners, noisy, roaches, fridge didn't work properly, no saucers to the cups, tiny water glasses, no water jug, no crockery or cutlery in room for eating in. If you have to stay, check your room first.

Good motel and a great place to rest up on my journey. I would stay again.

Very clean and comfortable. Within short walk to hospital and surrounds. Host was very helpful and polite.

The only thing was we had to be on second level , nothing available on ground floor !!

I really liked the staff upon arrival. Very nice and quick and made friendly convo. Place was very clean and tidy and was nice and quiet. Would recommend to others and I would stay here again.

Despite two personal conversations this was a disappointment Booking in was a concern The room was not what we had expected The management of account was unusual and a tad worrying Why does this space require 200?

Clean and great service only thing was a sqeaky bathroom door

As I was travelling with my assistance dog, I informed the hotel on booking the room, also requested a ground floor room. There was a fuss about the dog and I was out in an upstairs room because no-one had read my request, even though they had responded to the booking. I was then prevented from using the on site restaurant, again because of the dog. It is the obligation of hoteliers to understand the disability laws because being treated like that is embarrassing and discriminatory. Lovely people but ignorant of the rules. It made my stay somewhat uncomfortable.