Homewood Suites by Hilton Irving-DFW Airport

酒店的鑰匙系統壞了一週了，每次出門回房間都需要酒店工作人員去開門。裏面的設施根本沒法用，因為沒鑰匙進去被反鎖就討厭了。這種情況，酒店根本就不該接單！ 太糟糕太差的體驗了！

幫老闆定的，離機場很近，附近也有很多核酸點，挺好的👌

Stay was amazing. Staff super helpful. Guaranteed transportation on time to airport. No hassles.

The room was immaculate and clean. Very comfortable. ...But the best thing was the front desk person. She had to be one of the friendliest and helpful people I've ever met. A breath of fresh air after traveling so much.

Great stay. I was staying at a Marriott ad left for it was so noisy. Slept maybe three hours the first few night. moved here and slept 12 hours which I never do. Clean and comfy hotel with a great location.

First time in the this city for Christmas and this hotel was great for us. We felt at home in our suite. Staff was very friendly.

Great customer service. Cleanly. Desperately needs to be updated. Our room was pretty much falling apart. Cracks in all the walls. A hole in the ceiling near the window. The faucet in the bathtub was almost coming off the wall.

This review is for the 2 bedroom suite. We needed lodging for our family as we traveled with 3 of our daughters (2 are adults) and our adult disabled son. While wheelchair accessibility is always a priority, we also needed space for all of us, and we wanted to be close to the home of the family we were visiting. So I had 3 priorities when searching for lodging: accessibility, space, and location. Price was important as well, but I knew we would have to pay extra to get what we needed. Homewood Suites met our needs very well without breaking the bank. The 2 bedroom suite had plenty of space. Each bedroom was very large with its own tv, closet, dressing area, and bathroom. One had 2 queen beds and the other had a king bed. The living room between the bedrooms was small but was big enough to accommodate our son's wheelchair and cart full of medical equipment. It had a pull-out couch where he slept. The kitchenette was tiny, but had a full-size fridge, 2 burner stove, microwave, sink, coffee maker, dishes, utensils, etc. The table served us as an extra countertop space. We were not able to book the accessible 2 bedroom suite, as there is only one at this property, so we had a few challenges, mostly with toileting and bathing our functionally quadriplegic son. We brought our Showerbuddy collapsible shower chair and we used it over the toilet, but the tubs were too narrow to place the shower chair in, so we had to lift our son into and out of the tub for a bath.

There needs to be a van to and from that airport 24 hours a day. It’s a 24 hour airport. It’s $20 to go across the street for an Uber. The airport staff was fine the Hotel itself stunk.