Επισκέπτης Χρήστης
26 Δεκέμβριος 2023
I had an infuriating experience at Roomy Signature! Our stay in Islamabad was a complete nigh**are from the moment we checked in. Let me break down the infuriating details: 1. They dumped me in a dark, windowless room in the corner, claiming no standard rooms had windows. Yet, I saw the same type of rooms with windows while passing by. When I confronted the staff, they insisted no other rooms were available, but Agoda proved them wrong, embarrassing the manager into reluctantly upgrading us. 2. Traveling with a baby, I asked for a cot—they claimed to have none. Then, requesting a mattress came with a ludicrous charge of 2,500 bucks! Absurd for a baby to sleep on! 3. Late at night, we asked for extra bedding. Initially, they hesitated, and after 20 minutes, they begrudgingly sent it. 4. Asked for a carton of milk—they could only manage a glass. After 20 minutes, the milk arrived, and the guy demanded cash on the spot. Despite asking to put it on the room and pay during checkout, they insisted on immediate cash. He harassed us four times in the next 40 minutes, even at 5 am, when the baby woke up asking for milk. 5. During checkout, the front desk lady accused us of "misusing" a towel used for makeup removal. They had the audacity to charge us Rs. 575 because apparently, makeup is considered a capital offense! Outrageous! My stay at Roomy Signature was really frustrating and disappointing. From the dark room to the crazy charges and constant demand for cash, it was just bad. The towel accusation was ridiculous. I won't go back there and wouldn't suggest it to anyone. Be careful if you're thinking about staying there.
Μετάφραση