The staff is nice and they try hard. The hotel is also conveniently located. Also, the breakfast is good. However, our power cut out and I got stuck in the elevator, and the internet/WiFi cut out for significant parts of two days. Some of this may have been behind the hotel’s control, but I’ve never experienced anything like it on any of my other trips to Istanbul. The room wasn’t always cleaned very well — with toilet paper not replaced and sheets and pillowcases left, even if they were dirty. I paid more than $100/night. And I had two rooms (for more than $200 per night). For a hotel with no gym and with this many problems, that is way overpriced. I previously stayed at a hotel near this one for only about $35 per night. The cheaper hotel was much, much nicer, cleaner and better. I stayed at this place because the reviews were off the charts. However, it was not a good stay. I have NEVER left a hotel review, but felt compelled to leave one here.
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