Upon pulling up to this hotel, we were skeptical about safety & poor condition of this property but checked in anyway due to non-refundable purchase & being so tired from our road trip. The best thing about this hotel was the person checking us in-Lewis tried to accommodate us the best he could (requested 1st floor room) but as we drove around the back of the hotel to get to our location, we about blew out a tire on the asphalt chunks & holes. We noticed a woman cutting through a cut in the chainlink security fence (**********??) on our way back & then the terrible condition of the rooms facing the back-all the curtains were deteriorating, there were personal furniture items/trash outside on the walkways, and when we arrived at our room, our parking area was adjacent to a Taco Bell drive through-felt like we were parking AT the restaurant.
The worst was yet to come-once I got inside the room, I had to use the bathroom urgently, but when I went in the bathroom, the doorknob was broken out of the door frame just laying in there. The towel bar was ripped off the wall, and the bathtub had rusted out on the exterior!!! Talk about a health hazard. I couldn’t even finish my pee before I was calling the front desk to just leave the property. Apparently, the request happens so frequently the front desk didn’t even try to fight me on staying-they agreed to work with ********** to allow me a refund. STAY IN HOLLADAY, NOT JACKSON.
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