Shaneka
25 Μάρτιος 2024
Valet parking staff was very nice and prompt. Enjoyed the text for your car app, but didnt like you still had to pay a $16 a night fee even if you dont valet park and opt to self park. Might as well valet for $18 a night. Check in was quick and easy. Booked a King room with a river view. Really could not see the river in the room we were in. Room 302 was clean and quiet. Did not have hot water(lukewarm only) our entire stay. Maintenance came fast when called on our first day and said the whole wing we were on does not get hot water and lukewarm was all that we were able to get. He was very nice and apologic about the water temp. We had the Air conditioner on 68 the whole stay hoping to cool the room and it never really got cold in our room. Room temp was 72 and it was hot and humid outside. Food at the bar was freshly made, tasted really good and seasoned; drinks were great also. The hotel is really convenient to the river walk and downtown. Check out was easy but beware they charge a refundable $50 fee a night for incidentals that's not listed when you book. Overall the stay was good
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