Stayable Jacksonville North

I left and came back to someone being in my room I said something to the lady up front she said no can't no one get in my room unless it was staff or myself well someone was in the room so it must have been staff

Will never come here again....had to wait for someone to come to property to even let us into the lobby. Disgusting room that hadnt been cleaned prior to our arrival so not sure why i had to pay a 150 deposit. Bathroom door broken, sink and shower gross and roaches everywhere

Customer service was great, there was people running up and down the halls and the room was a little dirty (stained towels, no cable or anything like that)

TERRIBLE!!!! If I could put ZERO STARS, I would! This is NOT a hotel or even close to being one. Read all of the negative comments. They call you the day of your reservation to let them know at what time you'll be arriving, then when you arrive, they have you wait for someone to come, not a front desk available. After waiting 15 minutes in the car, a VERY UNFRIENDLY lady arrived on her phone. She walked in front of us and did not acknowledge us at all; she opened the door and got in by herself. I walked behind her, the place looked and smelled terrible. I stood in front of her for about one minute while she was texting. I said hello, 10 seconds later she replied hello still looking at her phone, she said nothing else, we left. This lady was so unpleasant, the customer service was no help, don't stay here!!

The room was filthy, the room looked like it was under renovation. The pictures must have been taken when it first opened, hotel looked nothing like pictures. Reached out to ******* and said had to bring to hotel. Hotel didn’t care and said I should’ve read the reviews. Front desk only on property for 2 hours a day. Asked for TP and said they don’t give any out after check in. Will never use ******* again!

THIS PROPERTY NO HAVE HOUSEKEEPING ITS ANLY PEOPLE LIVING IN THER LIKE APARTMENT NEVER CLEAN MY ROOM NEVER CHANGE THE TOWELL THERE SAID I HAVE TO PAID 10.00 FOR GIVEME NEW TOWEL AND IN THE FRONT DESK NO PEOPLE IN THERE AFTER 4PM DO NOT STAY IN THIS HOTEL HORROBLE.

Room had Roaches, though mainly stayed under couch and fridge. No desk so had to sit on bed hunched over the bedside table to use my laptop. Fridge and microwave were nice. Was not happy that they charge $25 per turn down service which I was not about to pay so I had to use the same sheets for a week. Was told there was an elevator, which there was, but 2 days after I checked in they shut it down due to "people inflicting property damage" I am slightly handicapped and all they had at check in was a 2nd floor room, so having to use the stairs the rest of my stay was hard.

Less than 10 minutes after check-in the office was empty and locked. Did not see any staff after that. Bedside light fixture was broken, there was no toilet paper provided. Although there were marking for vending machines on the third floor, there were none, when I went to locate a soda machine there was an gentleman cutting a childs hair and gave me a bit of attitude. There were two televisions in the room, one was on the floor near the A/C, and the other took half a day to get working properly, and the cable service continually froze, as previously noted there was no staff to assist. However the roach races provided entertainment. The bedding was stained and the towels had hair on them (although both appeared to have been washed). The smoke detector was missing. I was never provided the Wi-Fi credentials. Fortunately the only thing reliable in the room was the A/C, but it did leave a puddle of water on the floor. There was a telephone number to contact staff, but to date I have not been contacted. I did not stay for the entire booking, and left one day early.

Millions of bugs, not clean at all, told me I would get my refund and they denied ******* when they contacted them. Drug residue all over the tables, no shower curtain, no toilet paper, broken sink causing water to leak onto floor, no one in office unless it's 4-6 pm. Melted candle wax all over walls and inside AC unit. Told me they can change a $25 cleaning fee