Pumilio Mountain & Ocean Hotel

. The room had a musty smell to it the hot tub was luke warm at best. The guest policy was ridiculous!

We were so incredibly impressed by Hotel Pumilio! Our room was very spacious and clean. The staff were also so friendly. The property was stunning with lots of outdoor seating space including two pools and a dining area. Despite being in a pretty secluded and safe area, we really appreciated the gated entrance for an extra sense of security. Also very convenient to nearby towns and beaches, no more than a 10 minute drive. Our room had a private jacuzzi which was definitely worth the upgrade! Highly recommend Hotel Pumilio in every regard!!

Excellent service, great options for day trips and wonderfully friendly staff. Breakfast was made with love every day.

Pumilio is a beautiful private place, perfect for families or couples. You are surrounded by nature and lots of cool wildlife right outside your room! Monkeys, iguanas, geckos, toucans, and many other bird species were seen daily during our stay. The pool is refreshing and clean...we so enjoyed it to cool off after being out in the heat. The breakfast is delicious, with many choices. The staff is helpful and friendly, and were very easy to find or reach if we needed anything. It was so comforting to return to our clean quiet room everyday. We slept so well at Pumilio and were sad to leave!

Loved that it was up and away from the hustle and bustle of downtown Jaco. Breakfast was plentiful and fresh, the pool was clean, cool and refreshing! Especially loved taking a dip in the evening to cool down with the moon and stars above. Also, we were there over my daughters birthday, they suggested a great beach restaurant and made reservations for us at sunset and while we were at dinner, they put balloons in our room and got her a cake!

All good except for the loud family with screaming kids in the room next door. Placing your customers in appropriate rooms is important.

Nice casual hotel. Pool area was nice. Good breakfast. Not in the middle of town. Ten mins to Jaco Beach. Suite offers a nice kitchen.

We got a family suite with access to the pool through a balcony. Specious and good for 5 people. The room was very clean. there is a kitchenet at the balcony area, which was very unclean: garbage was left on the counter, the kitchenware was dusty, and there was a dead bug lying legs up.. breakfast was nice. We came during the holiday season so the hotel may have been busier than usual (?), but we did not get hot water in both nights we stayed. On the second night we asked about hot water, and they said they'd take care of it, and we got hot water after about 2 hours (shrug). The thing that left us feeling most uncomfortable was the ordering takeaway food experience. We were specifically told by the guy that checked us in, that if we want to order takeaway food from one of the businesses around, it would only cost us an extra $6 on top of the regular price. We ordered a pizza that cost $20 online, and thought we will pay about $26 for ordering in. At checkout the young lady at the front desk asked for $68 for the pizza... it was going to be the most expensive pizza we had in our entire lives. We don't usually argue for pricing, but this time we just felt conned, and after a short exchange we ended up paying $26. she also tried to charge twice for things already paid for.. The hotel is located far from the Jaco beaches, but there is a very fun 10 waterfall hike experience that you can get online (you can't go there by yourself, it's a private area)

Hotel staff are very friendly and helpful. Property is secluded but at the same time is safe and secure. Hotel has an outdoor spa where they provide different massages. Service provided was overall good.