Iberostar Selection Fuerteventura Palace

This hotel is exactly as described by every other 5 star reviewer on here. The staff work tirelessly, they all go out of their way to help, assist, serve, greet, clean & maintain Iberostar Palace. I read a review that said 'speak to reception if you have an issue". I second that opinion. They are trained to iron out any issue. We had a room issue, Yolander sorted it, we had a safe issue, the maintenance person came within 15 mins. The attention to detail is apparent. As well as a daily maid, there is an evening maid too who pulls curtains, replaces any towels & leaves a chocolate on your pillow. Thoroughness is well observed here. I am very into fitness & I was impressed by the gym, although small, it was well stocked & maintained with a good range of free weights, barbells, safety clips, medicine balls & even a weightlifting cage. Often resort gyms have damaged, out-dated equipment, not with Iberostar Palace. I've uploaded gym photos of the weights section as I always wish someone else would do this when I'm reading reviews. To the hotel, could you purchase a barbell neck support please for guests to use? I also had a massage. Coral, my masseur was phenomenal. When lying on my front, she placed a towel under my feet for comfort & when on my back; a towel very lightly over my eyes to ensure I relaxed. She was very experienced & didn't scrimp on time. I left floating on air. The Japanese restaurant was worth a visit. It was a fun evening. Someone commented that reserving sun beds is frowned upon; that didn't stop people putting towels down I'm afraid. We like early morning sun & were often settled around the pool by 8.30. We are normally beach people, but having the sunbeds overlooking the sea made the convenience of the pool attractive. The sun bed mattresses are very comfortable & the pool is blissfully quiet. Staff came around with a trolley offering melon or a sneaky late afternoon cocktail. We even had a saxophonist serenade the pool one afternoon. I particularly enjoyed not having to remember to carry a room key. It was delightful to have the room key chip in the form of a wrist band. My top tips for the hotel are: If you are a water guzzler like me, the karafe in the room won't see you far & Iberostar Palace is ethically plastic free. Bring a large water bottle to keep topping up. Swim up rooms are worth every penny, but rooms on the end of the block are a bit of a push to call a swim up room. These tips are not related to the hotel: The beach sun loungers are €15 a day cash only There's a public toilet on the beach but the lady's door doesn't close, take your own loo roll with you & don't flush it down the loo! There is a toilet at the cafe too. There's a fantastic running path at the base of the hotel access to the beach. You'll need your phone torch if you're going pre-sunrise, but watching the sun rise on your run back is outstanding

Definitely not a 5* hotel or a true all inclusive. Where should I start. Reception looks from the 80s/90s , greeting from staff was nice and check in was good. Room definitely isn’t a 5* room, looks like they have painted the 1980s furniture, one bed was fine the other mattress was done and very uncomfortable. The floor out side the rooms was I have now idea sticky tiles? Perhaps. The entertainment was horrific and seemed to finish just after 10.30pm. Out of tune singers with no personality, entertainment seemed to be aimed at a crowd in their 80s, I could see my grandma enjoying this hotel very much.The day entertainment crew seem to do as much as they can, all the staff seemed lovely. The food was average not what I was expecting from a 5* hotel. Cocktails and wines are good. All inclusive was slightly odd you had seating times for your meals, the snack bar consisted mainly of sandwich’s and cold meats anything else you had to pay for. Save your money and go to a true 5* . Have never been more disappointed in a holiday. Picture for ref is for you to look at top right hand side and look at state of the door surround, this sums the place up, I took very little photos as I was so disappointed

We stayed at this hotel in Jandia for 10 nights in December and opted for one the prestige sea view rooms. Upon arrival we were given a colour coded wristband and this is also used as your room key, which was really useful. With this you get access to the adults only pool area and the prestige area in the dining room as well as nice quality bath robes and slippers. As other reviewers have mentioned, the staff are all, without exception, super helpful and friendly. They can’t do enough for you. All areas of the hotel are spotless and if you need beds changing everyday (we didn’t) that will be done for you. You just leave a card on the bed. Towels were changed every evening with a turn down service and a delicious chocolate. The food was so nice we didn’t get around to booking the Japanese restaurant. I wish we had of booked a table but perhaps next time. There was something for everyone and a lot of the meat and fish was cooked to order. Personally I loved the fish and ate it almost everyday. Bar service was good. We didn’t have to wait very long for a drink as it seems to be a well staffed area. The only one thing that I would point out is that there isn’t really much entertainment in the evening. There is a nice walking track that you can take down to the resort in Jandia where you’ll find some nice shops, restaurants and bars and there are a couple of bars and small supermarkets near the hotel. Lastly I must mention the beach. It is absolutely lovely. You can walk directly onto the beach from the hotel and it is a really lovely area. Really nice golden sand and exceptionally clean. I would definitely recommend this hotel and would certainly stay here again.