Ξενοδοχεία με Saung Culture Sumedang, Jatinangor

This hotel has great location and good lighting so that all pictures looks great. For 3 stars hotel, the room is spacious. However, they need to do regular maintenance especially for air conditioning. I switched room because air conditioning is not working. Some guests experience the same. Also, the key card should be maintained as well. Most of room key cards were reset a day after even though we were having 2 nights stay. Also, it would be better to have 2 key cards for each room. Breakfast menu is okay. Need more variations. Great omelette. Regarding ballroom 1, it is good for family party / wedding. The food are overall good. Hopefully by next visit, all those need improvements have been done/fixed.

I used to stay in Sukajadi hotel for so many times with my family, cant exactly remember how many times but it was a lot, we used to love the room, the service, and the food was great too! And this time me and my family came back to visit Bandung and decided to stay at this hotel, as a repeater guest, we expecting the same service & facities that we used to experienced, but unfortunately this visit is truly disappointing, the first room we enter was very dirty, a lot of hairs from the previous guest was everywhere in the bathroom, the room doesn’t even have any toothbrush, I called and asked to the staff but they told me they don’t have any toothbrush available, but then the housekeeping staff who passed by our room said it is available and he gave me the toothbrush (?) the first room we enter doesn’t even have a wardrobe or any hanger available?! Then I asked to move my room to another room, its a twin bed and need to be converted to kingsize, nevermind, its better than the first room we had, but then still, the room is very outdated and not very clean, as we now very concern about covid 19 outbreak and expect hotel will do double check about the room cleanliness? Well.. wifi is terrible too, we can’t even have signal inside our room, super mood breaker! And the worst case is that our room (i booked 2 room for 1 night only) both of them doesnt have the hot water (is not working) engineering came to the room and said it takes times for the hot water to came out, well.. i waited for almost 20 min it still doesn’t came out? The staff says sorry and told us basically like “it is what it is... its like that...” anyway, now I can’t expect more / even expect anything from this hotel, truly disappointed, just an expression and honest review from me & my family. And 1 kudos only for the housekeeping staff who passed me the toothbrush brush and clean our second room, thankyou.

I had an incredible experience at Swiss-Belresort Dago Heritage! 🌟 I'm so glad to that Kiki, Santika, the concierge, and the restaurant staff made your stay truly exceptional. From the moment I arrived, they provided a warm and friendly welcome that made you feel right at home. Throughout my time there, their attentiveness and dedication to providing top-notch service were truly remarkable. Whether it was assisting with our requests, offering helpful recommendations, or ensuring that your dining experience was absolutely delightful, they went above and beyond to make your stay memorable. The restaurant team's culinary skills and the delicious dishes they served must have been a highlight of your visit. It's no wonder you consider them a 5-star hotel! 🌟 They definitely deserve all the praise for their outstanding service. Cherish those wonderful memories of your stay at Swiss-Belresort Dago Heritage! 💖🏨

stayed for two nights here.the main note is that there is an independent bank atm at the entrance of the hotel.it is still one building with the hotel with spa and reflexiology that the price is not expensive,and there is also indomaret. At least for the need to buy drinking water and snacks is easy. Next to the hotel is a pharmacy and a big mosque. Opposite the hotel is a Sunda dining house, fried rice and cart buns, there is also a coffee house. Really complete what needed is around the hotel. The room size 18m2 is enough for a mantra in the room. Add a spacious feeling with a window in the room. unfortunately,the window with dead glass,if the window can be opened,it is certainly comfortable to feel the cold air of bandung in the morning.the bed is comfortable with a pillow and also a unique small pillow extra.the tv channel is very complete. water heater is available,although coffee and tea are not provided.it is no problem to be able to buy all at indomaret.bathroom towels are soft and wide.water is also good pressure. There are two notes for room facilities, room air conditioning is not cold enough, it seems to be needed in the service filter and the bathroom is not so spacious (if it is 20cm wider it will definitely be enough). the breakfast menu is very varied and delicious,even the bataki sauce when i tried the sauce tasted just right.for smokers,there is also its own place.one note for breakfast,why is the drinking glass so small?

Love the room except for the noise from traffic as we were on lower floor. Breakfast was very good and huge selection to choose from. Location was excellent and lastly the service was wonderful.

As a non smoker, I don't get why there's still a chain hotel who provide smoking floor to their guests. And the floor are full carpets, so it accentuated the smell even more. It was bad. I went with a friend, he's also a smoker but he can't stand the room's smell. He asked to move and got a non-smoking room. But, the receptionist told me that they were running out, they offered to ozone the room, which unfortunately didn't help. Fortunately it was only one night, I won't be back for sure. Fortunately, the breakfast buffet was pretty good, shower experience was also good.

Hotel was cosy and clean. Minor wear and tears in the bathroom as it's an old hotel. It has a mini zoo for kids. Swimming pool is rather small, can get quite packed over the weekends. Service was good, iron and hair dryer are avIlable upon request. Breakfast buffet consisted of mainly traditional Indonesian food. Good spread of choices.

This is a nice place and i Will come back here also if you get here is be fine

The hotel is not far from the exit of the stone plantation, and it's on the business road, a bit bumpy, the same way, but it's easy to find. To Transtudio Bandung is also not far away, just the cycle of the road is a bit tight because there are two columns in one direction, but leading the same direction. Hotel condition is good, service is ok, staff are friendly. The room is a bit narrow for the twin, the bathroom is also very small. But the room condition is clean, there is a power hose (coffee and tea), room slippers, and safe. Clear TV channel, many channels, cold AC, bathroom exhaust on continuously. The room wall is a bit dirty too. For food, they say in some good reviews, but they're average, the menu is less varied, the chicken roast, the chicken stew is adequate, for the buffet food is fast to run out and refill a bit long, there are also cookies, bread, nuts, omelet, waffle, cereal, and juice drinks. The pool was really small, and when there the water was very green, I don't know why, the staff said it was because it was hot in the sun (can't ya??). For children above 5th, breakfast is charged 80rb (but the children can eat a lot, huh??!! It's a shame if that's true, anyway, in the hotel policy on the application there is no such rules. Jd, I feel a little bit of being damaged too (my kid is newly 8th and doesn't eat much)). The second day I was still sitting there, the food was getting less varied, for bread, the first day there was butter, the second day there was only butter. So please fix the menu, the facilities are clean for the pool and the hotel policy must be listed for a clear explanation for the customers.