Xishuangbanna Xiyu Hotel (Gaozhuang Xingguang Night Market Branch)

First of all, I always refrain myself from leaving negative comments about hotels, because people have different points of view, and usually I'm just happy and grateful to explore a new place and have a bed and a bathroom I can use. However,I don't like when the pictures of the hotel are misleading and if I pay a lot of money for something that's not worth it. That's why I decided to leave a comment. Let's start with all the amazing things - the location is very convenient, just a few minutes walking to the night market. The breakfast is delicious - Chinese style buffet with wonderful noodles- just gorgeous. The room had a projector and a decent amount of movie channels, it's perfect if you want to relax and snuggle with your partner or your kids. All in all, the problem was that staying in this hotel was a bit weird. First of all, there are all these signs about ************, *****, aids etc.in the room. That was the first thing that made us feel that there was something sketchy about this place. Secondly, the noise. If you want to come here to relax - don't. The elevator is SO loud that I could hear terrible noise every time it would go up and down, even having my noise blocking earplugs. Maybe that's an issue with the rooms close to the elevator, but I can't confirm. There is a construction just next to the hotel so there are drilling and banging sounds all day long. The staff is extremely loud, they yell for no reason (just talking on the phone or to each other), literally screaming so if I wanted to relax by the pool I had to listen to the loudest volume of music on my airpods, and I would still hear them. And then there is the pool...... My husband and I stayed in Xishuangbanna for a few days before we checked into this hotel and we were exploring and visiting all the places, so we wanted to spend our first day in this hotel next to the pool, sunbathing, relaxing, swimming. When we arrived at the pool, it was filthy, like nobody cleaned it in weeks. We asked them to clean it and they were so annoyed, it looked like they were using the equipment for the first time. There was a lot of yelling and even pushing and shoving amongst the men that were cleaning the pool. Finally, after more than two hours the pool was kind of clean. Basically, if you want to use the amenities, you need to tell someone in advance or it will ruin your day. The bed is really hard and you get two pancake-flat pillows (one for each person). In any other hotel I would've asked for another pillow, but I didn't want to bother - when I asked to get a shampoo at the front desk, the lady rolled her eyes at me so I guess that if the shampoo was too much, I can't imagine what would've happened if I asked for another pillow. However, there was another lady that was really nice and wanted to help us do some things we didn't really need help with like call a taxi, but nevertheless, the effort was nice. And finally let's talk about pictures vs. reality. We booked this room because of the soaking tub. The tub looks like I built it (I know nothing about building), it looks strange and dirty and finally we didn't even use it. I don't know which angles they use for taking the pictures of rooms, but our room definitely didn't resemble the pictures. We wanted a classy hotel for a romantic trip, and we paid quite a lot of money for the room, but finally we got a bizarre sketchy place that I wouldn't recommend to anyone except maybe some students or friends that don't really want to relax or enjoy the amenities.

It’s a bit run down compared to the photos but the staff are so friendly !

房間真的很滿意，這次五一和朋友一起去版納玩，做了很多攻略最後定了這個房間，首先老闆非常熱情，服務也很到位，房間很乾凈，保潔每天都會來問要不要打掃，隔音也還不錯，還有樓上的泳池，也很乾凈，非常出片，超級推薦，下次來還住

地理位置在告莊景區內，靠近邊緣的位置，打車方便，步行去星光夜市10分鐘左右，還可以讓酒店的電瓶車接送。最值得稱讚的，是酒店的服務，會主動問你是否需要額外多給些水。還有就是熱水真的超級給力，水流很大又很穩定。下次如果再來西雙版納，我還會住這裏的。

酒店位置很好找，裝修是我喜歡的風格，小姐姐服務特別好有接機服務還包含了早餐，早餐很豐富，在我們退房的時候小姐姐還給我們送了伴手禮是這邊的特產，總體來説確實不錯。

房間乾淨整潔 出門都有師傅來回接送 服務態度也很好 剛下過雨的天很晚了 我們想去泳池拍照下過雨 師傅特意去泳池打掃乾淨給我們拍照 第一晚還給我們升了房型

酒店裝修挺新的 樓上還有泳池可以免費使用，拍照也很好看，房間裏設施很新，智能馬桶也有，樓下購物方便，雖然繁華，但是不吵鬧，很適合出來玩住

酒店地理位置很好，就在告莊裡麪，到星光夜市，大金塔都很方便，周圍吃的，喝的，水果一應俱全，客棧還有電瓶車接送到周邊景點和吃飯的地方，超級貼心，安排的接機的劉姐也很好，帶我們玩的很開心

這個酒店我真的愛了。主要是服務真的太好了。感動😹😹😹。前台接待的小姐姐和小哥哥都超級nice。一直問我們缺不缺礦泉水、幫我們清理垃圾、出門在附近吃飯 都是拿可愛的觀光車接送我們，尤其是中午 天氣炎熱 也是非常耐心的來幫助我們。倍感親切。 由於是和朋友一起出行。我們是兩對夫妻，所以專門定了套房、一共有兩間房，非常寬敞，最重要的是有兩個衞生間，不會相互打擾、非常方便！ 早餐的米粉一定要嘗試下。味道真的不錯。喜歡吃辣的記得跟阿姨講～不夠可以兩碗😄 如果不知道住哪可以考慮這裏。免費的諮詢 就近電瓶車接送 會幫你省去太多麻煩。真的物超所值！