Radisson Blu Hotel Sandton, Johannesburg

The service was exceptional from the moment I stepped into the hotel. Was welcomed by the Potter who took my bags from the car and accompanied me to the reception area for my check in. The concierge was amazing all the way to my room. The environment is serene and very clean. I enjoyed the food which is reasonably priced as well.

Good hotel… but a very noisy hotel. Wouldn’t recommend it to people who are keen on getting a good night’s rest.

Everything was perfect

Nice and safe hotel!

early checkin without any troubles, room was ready at AM 10.30 perfect GYM good breakfast

This is not a 5 star hotel. A lot of the amenities and services are not available and are under maintenance. There is only one place to eat and the service is extremely slow, borderline no service. Food is also poorly made. Requested a rare steak, took 45 min and arrived well done. They offered to redo which was appreciated, but by the time the meal returned the chips and union rings were stale and steak was medium. Coffee lounge/drinks lounge had no service either. Couldn’t find anyone to help, eventual found someone in reception. Also couldn’t pay as no waiters/bar tenders. Room was dirty with stained old sheets, broken furniture. No plug points for digital devices, no two prong or usb points. Asked reception twice for an adapter, even though one was supposed to be sent, it never arrived. Could charge my phone or laptop. Very poor reflection of radisson blue brand. Requested a transfer to another radisson close by the same evening and for the rest of my stay. Overall would not recommend anyone stay here. No value as there is no service, and outdated dirty rooms. Not expected of a 5 star hotel with 5 star prices. Have read a lot of the reviews on google subsequently. Most complaints are of similar nature and management has standard responses. It would appear no actual action over the past 6 months has made any effort in improving the issues raised by visitors. The 5 star rating should be removed, possibly the hotel should not be listed as a place to stay at all.

酒店不錯，乾淨衞生，就是前台服務態度比較差，黑叔叔嘛都是這樣，但是價格要比線下預訂貴一點，所以如果是自己出去玩，建議線下預訂。

達不到五星標準，3.5差不多. 安全： 碩大的酒店沒幾個監控；半夜有人推門都查不到是誰 佈局： 大堂黑乎乎的； 房間：燈光很暗 服務態度：有待提升 空調：聲音有點大 好的地方： 裏面的spa不錯，保潔整理得不錯。

房間很大，位置就在santon區中心，交通便利，安全。就是房間設施一般。