Mazhankaaaa
1 Νοέμβριος 2024
Great things: - Staff are really lovely - reception, bar, mini club, spa and cleaners. Friendly, trying really hard, helpful and overall made it a pleasure to stay at Kaya. A real highlight! - All amenities as you’d expect from a 5 star hotel, albeit dated. - Food was great and lots of different provisions. Delicious, available at good times and fresh! - The view from the room was beautiful - sea and pool facing. Areas of improvement: - So much plastic plastic straws wrapped in cellophane, plastic bottles with caps not affixed to the bottle, plastic plates. The beach was full of bottle caps, straws and cigarette butts. You can literally see how it will end up in the sea… Hotel needs to eliminate and increase cleaning of the beach if providing these things. Guests also need education but much harder to implement than ditching straws all-together or swapping for paper.. - Smoking seems to be prioritised. Restaurant terrace for smokers is covered and much bigger, whilst non smoking part had a couple of small tables and didn’t have a roof which made it impossible to sit there. Horrible to have kids and families surrounded by smoke. Make it the other way round so smokers should sit further. - Outside pools very cold. Should really have at least 1 heated one. Especially at the kids splash park. Both kids got sick as a result. Just an observation for families - hotel seems to be very popular for groups of men. Makes the vibe a bit different if you want a family holiday.. especially when they’re all smoking around you and gathering in big groups.
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