Pyramids Eyes Hotel

非常差！預訂了三天且是預付費的，第一天到了説我預訂的房型沒有了，給我安排了一個不到10平方的單人床房間。第二天我去找前台換房間，還是説我預訂的房型沒有了，給我換了個普通標間，依然不是我原本預訂的房型（沒有房間，為啥收錢的時候不確認好呢？？）。第三天終於住上了原本預訂的房型，但是下午旅遊完回房間後發現沒有打掃衞生。總之各種欺騙！攜程一直在幫助協調，這點很贊。不過這些問題本不該出現，這家酒店非常不推薦！

Where to start! The hotel is actually located in Giza, NOT Cairo The hotel is surrounded on all sides by building sites. The work goes on all through the night and was still going on at 3 and 4 in the morning. The hotel itself is partly being demolished and rebuilt, and they only have one floor operational. When we arrived we had no towels,no toilet roll and no hairdryer, we asked for towels and were given one large and one hand towel between two of us, when we asked for more the next morning we were told no. I asked for a hairdryer, which blew up,gave me an electrical burn, and fused all the lights in the room. We then had to buy our own toilet roll after asking numerous times for some. We went to Luxor for two days and left our key for our room to be cleaned when we came back we now had one towel between the two of us,no clean sheets and the only cleaning that had been done was the bed made. The area around the hotel can only be described as a slum and it is risky to walk around. There are no restaurants,coffee shops or parks anywhere near. Some of the staff were friendly others were pushy (to gain a tip) On our last night we were called at 9.00 pm to go and pay the bill to be told the machine wasn't working and we had to pay cash,when we refused we were told that the hotel staff would walk to an ATM with us. When we again refused the card machine then started working! This hotel completed ruined our holiday and we are making a formal complaint with ***********

This hotel is located in Giza and is the best location to take a photo of the whole pyramids of Giza. On the roof there is a small restaurant serving snacks. The most important advantage of the hotel workers is the honesty, led by the hotel owner Mr. Walid, whom I thank for his honesty and cooperation with me

We enjoyed our stay in the Pyramid Eyes Hotel. We stayed there for 2 nights and I think it is important to ring to confirm your stay in advance. We had a fantastic view of the pyramids from our bedroom! Breakfast was tasty both mornings, Saeed in reception was a brilliant host and made us feel very relaxed.

From what should I start? Let’s start from the pick up service, which looks like it’s a common issue for guests. We have been asked if we needed a taxi shuttle to the hotel and they booked it for us. Upon arrival no one was there and we ended up riding a random taxi which took us to the wrong place, he didn’t speak English and he wanted to drop us in the middle of the street with our luggage. When we arrived at the hotel, Sayeed came to us offering their tours and, since we didn’t know if it was safe to go around without a guide, we accepted. That was the begin of a nightmare. The taxi driver seemed to be lovely (at the beginning). We went to the museum and we had a guide with us which was very knowledgeable but honestly not worth it. On our way home the driver offered to take us to a souvenirs shop saying that this place has EGP prices compared to others and he took us there and kind of forced us to buy something. One thing that I have learnt from them is NEVER ASK QUESTIONS. They will take it as an advantage to promote you things pretending that they know the place very well and we’ll get a good price. For anything I was mentioning, even when I saw the carpet schools and I just asked information for simple curiosity, he was like “I’ll take you there if you want to buy some very good quality carpets” 😅 Anyway we also booked with them the ATV and one thing that I can recommend is DON’T GO!!!!! He took us to this very dodge place where skeletal horses, cats, dogs, cows and sheep were eating from the same landfill (If you get too emotional like myself, avoid it). We got on our quad and one of the guy came with me and my partner was behind us on his own. The quad did not have the toe in the wheels, the handlebars was meant to go straight but wheels were directed to the left and my partner hit a guy with his bike. We had to pay his bike although it was not our fault and we couldn’t say anything as we wanted to just get out of there. We went to the desert and we got through this street full of rubbish and little kids playing on the landfills and there was a police officer at the entrance that checked our bags to make sure we didn’t have cameras. We had our go pro which fortunately was hidden as otherwise they would have taken away or they would have asked extra money. When we finally got in the desert, the guy was riding extremely fast and for someone who has never done it before can be scary, also taking into consideration that there are no any forms of safety At some point they took us to this little oasis on top of the dune and they (of course) took our camera saying that they could have taken pictures for us but it was illegal so they were the only ones allowed to do it and then they asked for tips. We initially wanted to give 100Egp each but one of the guys was unhappy and he said that this money would have been enough to pay “the government” for our entrance.. so we gave 200 EGP each and he was still complaining. We took a sit on this

3.5 STARS Here’s my detailed take on this hotel, keeping in mind I’m pretty forgoving. Some expectation management will go a long way when visiting Cairo and Giza. The good: they provide free transfer from the airport (took us about 30 minutes at 4 in the morning, long trip. Our guy Sleb? waited a lot with the plane delay, he was very nice and didn’t expect anything from us - tipped him more that the actual ride would cost, no regrets, very good man) staff is very nice. The hotels provides breakfast with view of the pyramids on the terrace up top (great view). Food is decent, no fresh coffee, just nescafe instant coffee. Room was pretty clean, had some complementary water, tea and instant coffee packs and an electri kettle (convenient - bring your own coffee!). You can see the pyramids from the balcony and can take very nice pics. The not so good: here are some things to keep in mind: Some rooms overlook the pyramids and some don’t have windows at all. Both have cons, while having an ancient wonder outside your window is amazing, the windows are pretty badly done. The room has 3 huge sliding doors, but they don’t seal, meaning you have great lighting and view from inside but at night it will be pretty cold and you will hear everything. I cannot stress this enough, EVERYTHING. Cairo is one of the biggest cities in the world and traffic is a lot more intense than you can imagine (in front of the hotel there are 11 lanes in total and they ar full non-stop). You’ll immediately find out that honking is as common as breathing in Cairo and Giza so from the early hours of the morning and very late into the night you will not count to 10 seconds without hearing a car horn. If your a light sleeper, the windowless rooms might suit you better. Fawcett had barely any pressure, shower was fine though Other than that, most of the city is very rundown, so don’t expect your pyramid view to be perfect. By my estimation I’d say that over 90% of the buildings are incomplete, so make of that what you will. There was no cleaning or towel change during our stay, but we didn’t ask so they will probably do it if you tell them. Lastly, an important aspect, we booked our stay through *********** and the day after arrival we got an email for “no show”. That’s very common in some countries, basically no one gets penalized because the place has a flexibe cancellation policy, but the hotel did save the 15% comission to the site (probably to cover the free transfer and other expenses). If you care about that, ask for an invoice on arrival.