Επισκέπτης Χρήστης
25 Σεπτέμβριος 2024
Booked suite 101, which we preferred having looked at the other suites, in May and paid a deposit. We arrived late last night and having paid the balance for our stay we were given suite 203, I explained that we had booked suite 101, showing them our booking form and was told they would sort it out in the morning. In the morning I was told all the suites were booked and they could not change our suite, no explanation was given for suite 101 being occupied when we had booked it in May. Suite 203 is ok but the bedroom is small and the bed has a table and light on one side only. The balcony is tiny in comparison and too small for anything except a table and two chairs. We have had the sofa bed made up as it gives a bit more space in the bedroom and one of us will be sleeping there. The cafe is nice and the food good but I feel very let down. We were not told that our suited was double booked until they had taken full payment.
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