Επισκέπτης Χρήστης
1 Ιούλιος 2024
It is a beautiful boat but we had a lousy experience. We had asked for an air conditioned room. Upon check in we were shown to a non ac room. When we asked to be moved, they told us the ac does not work. We complained to the travel agent who made the reservation. We were promptly moved to an ac room. When we went to bed and tried to switch on the ac, it didn’t work. The controls for the ac are outside the room. We were told that they didn’t have power and the generator couldn’t handle the ac. It is stifling hot and suffocating inside the room. When we complained, the ac got turned on but was switched off in a couple of hours. No one was available in the middle of the night to switch it back on. It would have been cooler to sleep outside than inside the room. We are only allowed 1 bucket of hot water per guest per day. When we asked for a bucket of hot water in the evening, we were told we will only get it in the morning. We were asked why we are taking a shower in the evening.The shower curtain in the bathroom is filthy, Very few plug points provided in the room to charge any electronics and the wifi was spotty at best. Dinner was supposed to be served at 8pm but was only served at 8:40 after repeatedly insisting. Quantity provided was not enough for everyone on the boat and we had to wait around till the food was replenished. As I said amazingly beautiful boat but the service and amenities leave much to be desired.
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