Επισκέπτης Χρήστης
3 Αύγουστος 2023
I really liked the place, but had minor problems during the stay that made it horrible. The houses and garden is as beautiful as it is in the pictures! Amazing with the privet pool in the loft swim suite that we stayed in. It is a new hotel so everything was new you could se som rests from construction. Ex all the glue joint beteende the tiles and Doors. The bad part is the service. Amazing when its there but lacking!!! The roomservice and the reception is bad! Orders breakfast at 10:00 and it arrived 12:30 to the room. Called several times and either I got the answer that it is leaving the kitchen as we speak or that it has left the kitchen already. Missed out 2h of sun because of that! And father we ate the breakfast I called in to the room service that they can come and pick it up as we left for the beach. When we return from the beach at 19:00 the breakfast is still on the table! Full with flyes! Call them again and it took another full hour before someone came and cleaned up. Next morning we needed breakfast at 08:00 because we were going with transfer to a boat trip at 09:00 The reception said call in 30 min before at 07:30 and the breakfast will be in your room 08:00. And so I did called in 07:30. But breakfast arrived 08:40 and I orders 2 portions but it only came 1. Had no time too wait for the second portion! When we checked out we got charged for 2 breakfasts that morning when it only got 1. They did not want to fix the bill, we had to pay fore it. There was no managers around to talk to becouse the reception was not halpfull at all. Overall good place, horrible service!
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