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I am a youth leader taking a group to Port Elizabeth. Because of the way our flights worked out we had to spend the night in Johannesburg. I emailed 4 different hotels and Premiere Hotel was the only one to get back to me in a timely fashion. They were extremely helpful and responsive. Mercy was great to work with. They also arraigned transportation for all 34 of us from the airport to the hotel and once at the hotel we all ate in their restaurant and the food was wonderful. Pete, the restaurant manager, was extremely helpful. Overall Premiere hotel took what was the most stressful part of our trip and executed it wonderfully. The rooms were spacious and well appointed. The overall amenities of the hotel were absolutely wonderful. The management of this hotel should be proud. 10/10 I cannot recommend them enough.

Is a nice decent cheap bed and breakfast. Plus the service was superb

Save your money. Seriously. I travel a lot and I can say that this is by far the worst experience I’ve ever had at a hotel. The hotel is nice. But it’s the staff that really had me wanting to pack my bags, and I was only to be there for one night. I don’t know if everything is a joke to the entire staff or what, but from the moment I got there I felt as if I wasn’t being taken seriously. I had an extremely long day traveling and was exhausted, and my bags were supposed to be delivered to my room shortly after check in. 20 minutes later I still did not have my bags and was getting hungrier by the minute. I went down to the lobby to see about some food and was met by my bags still in the lobby which had been brought back down. If I waited for so long how does that make sense? Am I supposed to stay hostage in my room until they decide to get to me? Strike one. Once that was finally sorted out, I went for dinner at the restaurant downstairs. I was there with three other people who promptly decided they wanted to go to the buffet, I asked for a menu and then asked if one of the items on the menu could be modified to which the server told me she would check. In the meantime, however I ordered two drinks to which members of my table also order drinks as well. They got up to go to the buffet. The server brought their drinks out while they were up at the buffet, while I was left waiting for 15+ minutes for the server to come back to inform me if I could order the item I wanted or not, which she never did. Someone in my party who noticed how growingly irritated I was getting had to go up and personally place my order with the chef. The server saw this and quickly ran to get the drinks that I had been waiting so long already for. After the meal, while settling the bill, the woman who was there literally cut me off in the middle of speaking to speak to a man who had walked up and just interrupted our conversation. Rude on both parts. Afterwards I walked up to my room and there was a random ironing board and iron propped up against my door? This place is really strange. And then, on top of all of that to make matters worse, I get to my room to take a shower and it doesn’t even drain. I had to get out of the shower and call the front desk. When I called the front desk they basically laughed off the fact that I requested a female employee to come due to the fact that I was in my towel and was uncomfortable with a man coming up to my room at such a late hour (if you have daughters or women you are traveling with keep this in mind). It took over 20 minutes for this problem to get fixed, which it wasn’t truly fixed because he just removed the drain cover and said to shower not take a bath. Oh and he used a PLUNGER in the bathtub and would’ve left it completely unsanitary for me to use if no one spoke up about how disgusting that was. Thank god I called my mother to the room to be here with me while he was here because she’s the one who saw it and pointed it out.

I recently stayed at this hotel which left me disappointed due to their shuttle service limitations. While the overall experience was average, the lack of a 24-hour shuttle service proved to be a significant inconvenience, particularly for early morning flights. One of the key reasons I chose this hotel was because of its location and a shuttle service to the airport. However, upon checking in, I was informed that the shuttle operated only from 7 am onwards. This was highly inconvenient as my flight departure time was earlier. I approached the receptionist to inquire about alternative options, hoping for some flexibility or assistance, but was met with an unhelpful suggestion to order an Uber instead. Having previously stayed at other hotels near airports, I had come to expect a 24-hour shuttle service as the norm. It was disappointing to find that this particular hotel did not offer the same level of convenience. Given the additional cost associated with using ride-hailing services like Uber, this unforeseen expense was an unwelcome surprise. In conclusion, if you have early morning flights or rely on a reliable 24-hour shuttle service, I would caution against choosing this particular hotel. I would recommend exploring other nearby options that prioritize customer convenience and provide a more accommodating shuttle service.

The staff at Airport Game Lodge were amazing, from Judy, the friendly receptionist that moved my room due to electrical issues in the area (as well as gave me risks and put the heater on in my room beforehand to keep it toasty), to Anele who picked me up from and dropped me off at the airport so reliably, to Monica who made a scrumptious breakfast in her Garden restaurant, highly recommended!

We stayed two nights at the beginning and again the end of our holiday. Reliable airport shuttle. A guest house with number of ensuite rooms and central dinning/Wi-Fi area. Rooms comfortable. Best part is felt very safe and secure. Shops within walking distance. Zintle, Tandie, Princess, Joy and Justice were great staff, nothing was too much trouble. Dinner and breakfast on time, served with a smile. Will be back, Thanks.

FANTASTIC experience right from the moment I checked in. The hosts are super friendly and helpful, and even drove me to a shop nearby when I needed a SIM card. The property itself is PERFECT if you need a few days to relax and unwind after a stressful series of flights! The garden is lovingly manicured and even has a pool, which was a nice surprise. They also have a FREE shuttle service from and to the airport as long as you let them know when you need it. The hotel is only 5 minutes drive from O.R. Tambo airport too, so don't get scammed (like I did) by the airport taxis (they charged me 250 rand for a 5 minute drive!). The hotel has its own kitchen and menu and will deliver meals to your door, and they also have a small shop with toiletries, etc. which came in handy. WiFi is good too, even for video (definitely better than the airport's!😅). So, next time you're heading to Johannesburg, definitely book Emerald Hotel. Now I just wish I had booked 5 days instead of one! 👍🏻👍🏻👍🏻