heather
19 Δεκέμβριος 2023
I don’t know how anyone had given this place 5 stars! It is not worth close to the money they charge & their customer service is horrible (there is none)! Had read rooms were updated only 2 months ago but our room had mold in the shower, filth on the door, old food or something stuck on the welcome book pages. The “private deck” they say you get is a shared deck. The waterfront rooms are “fishbowls” so everyone can look inside your room if you have your shade open. Boats can dock only steps outside your room so there is excessive noise & can obstruct your waterfront view. You can’t block out the noise turning tv on because there is no reception on tv in room. Oh, also, if you have allergies, know they have stray cats that greet you if you’re on the deck & they rub against you & come in your room if you’re on deck. Says office hours are 8 am - 9 pm although tried going at 8 pm & door was locked & employees were gone. Repeatedly tried to call (left messages) & email but no one would answer, return calls or reply.
Μετάφραση