The Palms Hotel

Room was extremely small and sparce. The ac was extremely loud and annoying. The breakfast was better than expected. Very expensive room for size and quality.

Outstanding staff, enjoyable pool and pool bar. Great location and quaint property with lovely Key West feel. We will definitely return!

Great location surrounded by key west charm. Room was attic suite which was perfect for the three of us. Front desk friendly and helpful. Would stay here again.

Historical hotel, our room was small, very cute, quiet. Clean room. They had a nice pool/breakfast area. Close to walk to everything. Only complaint I would have is lack of parking. I would definitely stay there again.

I mean, I really wanted to like this place. I did. The location is pretty good, however, this place is just really, REALLY rundown for the price. The bathroom is so tiny that only one person can stand inside at a time. The door nearly hits the toilet seat as it swings. The shower is SO tiny. Don't put any elbows out while you wash your hair, they will hit the wall. There is also no shelf, so when you bend down to get your shampoo off the floor (ew), one or both sets of cheeks will definitely bump the wall. The shower was just so nasty that I felt like I needed shower flip flops. Yuck. So, so dirty. See the pictures for yourself. The room itself was small but fine. The tiles on the floor are all cracked and loose. They wobble as you walk across them. The fridge doesn't work, even though it's plugged in. (Found out the hard way.) The mirror on the wall is hung so high that you can only see yourself in it if you're 6'5" or taller. The AC is loud but it drowns out noise of people in the pool or walking around the property at night. Unfortunately the curtains are so long that they block the AC. So you can either have air at night or you can block the hallway light shining right into your eyes from outside the window, but you can't have both. Breakfast is included at a cute cabana next to the pool, but unfortunately it consists of coffee, tea, juice, and breads/cereals. Oh, and a single tiny crockpot of soggy sausages. That's it. Just skip this place. It's just really dirty.

Beautifully appointed rooms and amenities and very helpful staff. Very walkable to waterfront (around a mile or so) and fun nightlife.

Cozy and convenient location. Window AC unit was a little loud in the middle of the night but not a dealbreaker. Would return!

The property was clean with nice outdoor seating available. Our room and bathroom were very, very small. We didn't consistently get good service from the front desk and breakfast set-up staff

Lots of street noise in early morning. Refrigerater didn’t work but I never brought it to attention of staff. Parking is mostly in the street.