5 Swiss Hotel

Nice cosy hotel close to the financial district of Kigali. Has a small gym, and bikes you can rent, a decently priced restaurant where you can make special requests such as for a late meal. They have a small gym and bikes you can borrow to ride around. Also, does free laundry.

In February 2023, my husband and I had our first visit to Rwanda and stayed at 5 Swiss Hotel, the second accommodation during our time in Kigali. The staff was incredibly welcoming and attentive, ensuring all our needs were met. The room was immaculate, and the downstairs bar/breakfast area boasted a beautiful aesthetic. The outdoor area felt pleasantly earthy. The included breakfast was enjoyable. Without a doubt, I would choose 5 Swiss Hotel again for my future stays in Kigali, Rwanda.

Came here first time ten years ago and have returned many times. All facilities are there, the restaurant gets better and better and service staff are very caring. This is a small place with a very good atmosphere. It is excellent for networking whatever business you are in Rwanda for. A central location adds to the benefits of your stay.

The hotel is in one of the best possible locations, right in the center of Kigali, close to the main institutional buildings, international hotels and shopping areas. The area is totally safe and the hotel is very quiet and offers a peaceful atmosphere thanks to its lush garden. The hotel offers a restaurant on the back terrace: the choice of dishes is not wide but the quality of food is excellent and prices are reasonable. I had a very large room with a kitchenette and a small private garden terrace, the bathroom was very simple and essential but clean and fucntional. The real plus of the hotel, though, is its staff: everyone is extremly kind, professional, always smiling and ready to listen and satisfy all requests (taxis, tips about restaurants, trips, shopping and other practical details). Having to wake up and leave very early for some day trips, a packed breakfast and lunch was provided according to my preferences. Though staying only 4 nights at the hotel, at the end of my stay, when saying goodbye to the staff, I felt I had been among friends rather than in a hotel. The negative points are minor ones but ... the furniture in my bedroom was a bit dated, but I saw the other ones and, though smaller, they had a very modern look; also, the mosquito net in my room could not be used properly because of the size of the bed: it was impossible to isolate the bed completely.

All the staff were extremely friendly and helpful. My room was spacious, comfortable and quiet. The grounds are small but are filled with beautiful flowers, fruit trees and herbs. I enjoyed the atmosphere of the restaurant, with soft jazz playing and delicious food. I love the vine covered exercise area tucked in above the parking lot. There is plenty of room for drivers to pull in, turn around and exit. This was my first time staying at 5 Swiss and I plan to return on my next teaching trip to Rwanda.

If you are looking for a small, quiet hotel that mixes a more local feel with all the basic comforts you need when away from your own bed, go for this. 5 Swiss has truly the kindest staff I’ve ever met, and I enjoyed (and deeply benefitted from) the long chats with the local staff over breakfasts and dinners. The little restaurant is great - accommodating and delicious. (Breakfasts were not my favorite, but custom-ordering omelettes is the way to go.) The bed was so comfortable, and I was lucky to get a room with a balcony over the garden - what a nice way to wake up, with the sun coming over the hills. There is a small fitness room inside a garden - literally. So cute and fun. This is not a “luxury” hotel, but there was really nothing I needed that I didn’t have. The rooms are clean, simple, and comfy - I arrived at 3am after a 24-hour travel and was immediately ushered in, safe and sound. After a week, I didn’t want to leave, truly, and I hope to be back soon. Yannick, Nadine, Belize, Alex the driver, everyone else - you’re all amazing. Thank you for such a wonderful stay.

Excellent hotel, very clean, well located, great staff, great breakfast and food in general... the only But...would be to improve the lights in the room for reading and have more hangers or hooks to put clothes in the room and in the bathroom. Ask for a room with a view on the garden as they also have rooms that look on the parking which are quite dark, especially because you have to close the curtains in order not to be seen. Otherwise it was a great place to stay in Kigali that I would surely recommend.

This is a very clean and confortable boutique hotel with the best price quality in town. Beds are comfortable, everything clean. The restaurant is great, reasonably priced and very tasty. All of the staff accommodated every request we made. And I have to say, that if it wasn´t because of its owner, I wouldn´t have been able to get to know two amazing national parks. Only because of how helpful staff and owner were (they all got out of their way to try to help us constantly), I would give them an extra star in its hotel category. We recommends this place hands down.

Very helpful and friendly staff!!!! Great location and very calm premise. Highly recommended specially for business trips. The staff at the reception and bar are very supportive.