Marine Boutique Apartments by Kingscliff Accommodation

room had extremely strong cigarette smell. next door property were so noisy, you can hear everything. location was great, everything you need just downstairs like cafes, restaurants and chemist. ended up having to buy a diffuser to make room smell nice. they also need to upgrade tvs.

Poorly kept, poorly serviced, over priced! Room needs a decent clean (stains on the floor, mould in shower) and a renovation would not hurt (paint peeling, chipboard showing, potentially faulty wiring…. Fridge stopped working day 1). Most of this could be overlooked if I didn’t turn up to a room where there were no pillow cases. Think about that have you ever walked into a hotel room that cost $350+ per night and there were no pillow cases. I rang to ask… reason: linen shortage… ***… the pillow cases were delivered within 30 mins, with a smile! The staff I interacted with were all pleasant and helpful. This review is a reflection on ownership/management!

Unfortunately it wasn’t a great experience - when confirming accommodation the day before I was advised there was no parking onsite however on the ad which stated parking available however I was told that this type of room doesn’t have parking. It was aadvertised as a 1bedroom place & is actually a studio which states this on the actually apartment website but on Wotif it’s advertised as a 1bedroom. We have a new born baby & there was no way I would have booked a place without parking & a studio. On Check In was told that there was an issue with the screen door not being on tracks - it was actually the Glass Door off the tracks – there is no screen door there. It was good that the gentleman did come up straight away & we were able to put back onto the tracks however the rollers are stuffed & it’s a struggle to actually open the door with making the worst noise or making it come of the rails again. The comment from the gentleman was yeah rollers are stuffed & we’ll have to get replaced. A long with that one of the two chairs on the balcony with the table was broken with no pin in the legs which my wife sat on & nearly fell over… In all this made the balcony not really usable.. Then there was the cold tap on the ONLY sink in the place which was in the bathroom which didn't really work either & we had to take water from the bath taps. This was a special occasion with for our first holiday with our bub & for a for this to happen was disappointing.

The location of the apartment was great. Walking distance to most things & opposite the beach. We had a parking spot in the secure garage at $20.00 a night. If you have a small to medium size vehicle it is great but anything larger is a squeeze.There is free parking opposite the apartment which is far better than the garage. We had a 2 bedroom apartment. The kitchen, dining & lounge areas are ma good size space along with the balcony the bedrooms are small. The wardrobe in the main bedroom wasn't able to be used as the hot water system is in there! The unit is dated & wasn't very clean. There is an awning over the main bedroom window which is ripped & looks like it has for a long time & it flaps in the wind. It needs replacing or to be completely removed. I will stay at Kingscliff again but wouldn't recommend these apartments.

Stayed at the property with another couple and a friends. We arrived at 8:30pm and by 9.:30pm we had a noise complaint for being on the balcony. We had a kid free night and must have been talking too lound, we had no music on. half an hour later we got a second and got told to go inside and shut all the doors and windows. We went to bed at 11:30pm. The following morning on looking every cupboard had drips of something. The bath had drown stains around it like a dirty mop is used, we found the mop bucket

There seem to be a few discrepancies between what is shown on ********** and what the accommodation actually offer. ********** show that payment can be made upon arrival yet when we arrived payment had already been taken along with a 1.5%fee. Parking is shown as free on ********** but we were charged for parking. We couldn't access internet and although promised this would be looked into it never was. We raised all of these issues with management and parking fee was refunded but not the positive experience I want while on hols. FYI if you drive a large car check the parking before you pay for it, it's very tight and we ended up parking on the street anyway.

It was as expected as previous stays