Ξενοδοχεία με Prolozac Swamp, Knezovici

Great location, friendly staff on the whole. Food had was the buffet breakfast. Fresh omelettes if required. Plenty to choose from otherwise. Cooked, continental, cereal, all perfectly adequate. Restaurant does get busy but if timed well no issues. Sister hotels in close locality to use pool, recreational areas etc. Very close to the beach. Elderly and those of poor mobility however please note the beach and access to other hotels is down and up lot of steps. Room service, perfect every day. Our only points would be that the hotel seems a little tired and maybe in need of a touch up in certain areas. Our room as an example had evidence of a resolved damp / leak issue. Stained, flaking painted walls. Lift in our block broke down on day 5 but no mobility issues so not a major concern for us but could have been for those less mobile. Only other thing to be aware of is that for some reason the hot water seems to be turned off mid afternoon, possibly overnight too. We showered late afternoon most days after the beach and it was cold. Similar on departure day, getting up very early to a cold shower. Not ideal before travelling. All in all though a great budget stay. Travellers note the hotel and in fact general area, seems pretty focussed on our German colleagues.

This hotel is a hidden gem in the beautiful port town of Makarska. This was our first visit to Croatia and this hotel but we will definatley return. The Hotel is exactly as decribed but so much more beautiful than the photos convey. Its nestled in the corner of the port just accross from the main street of restraunts and bars. The staff were welcoming and so helpful in so many ways including advice about trips and excursions. The rooms are spacious and the sea views are spectacular definatley worth it. We had chosen B&B the breakfast was plentiful with an excellent variety, something for everyone. All fresh and constantly replaced. We chose to eat in the restaurant for lunch and dinner a number of times. The restaurant is located at the front of the hotel with the view of the port, they have created privacy but with the beauty of the views. The food was of excellent standard hence us choosing to eat here despite Makarska having a number of beautiful restaurants to choose from. I wish to highlight we never once heard any noise at all from the nightclub. We heard passers by on the odd occasion but nothing disruptive. The party boat does occasionally have loud noise but it is only when docking, this would not in anyway spoil anyones holiday in my opinion and would like to allay any concerns anyone looking at this hotel may have becuase of other reviews. Everyone we spoke to at the hotel all enjoyed their stay and complimented the hotel. Thank you for a wonderful holiday.

Check-in is not happy, both Ctrip and the hotel need to be improved. On Ctrip, can you change the sea view room into a side sea view room? I booked a sea view room, and I can see the road and trees. Standing on the corner of the balcony and sticking your head out, you can see a corner of the sea view. I originally thought that the sea view room displayed by Ctrip was a low-area sea view, and the supreme sea view was a high-area sea view, but it turned out not. It is suggested that Ctrip change the ”sea view room” to ”side sea view”, and ”extreme sea view” can be called ”sea view room”. Second, this is a service provided by a third-party company linked to Ctrip. I booked a double room with a sofa. The hotel said that I booked a family room. Check in, don't need so many beds. Then I ran to the front desk to complain, saying that I would add money to upgrade the sea view room. A small woman wearing glasses at the front desk of the hotel is very hypocritical. She clearly has a vacant room, but repeatedly emphasizes that the room is full, and it is not possible to add money. She just doesn't want to change my room. I opened the Ctrip app and asked her if I should place an order for a sea view room right now? If you can't solve it, please ask your manager to come out. This little woman wearing glasses restarted the operation, and finally added more than 200 RMB to change me to a sea view room. The process was quite uncomfortable. Later, I asked her a few travel questions nearby, but she didn’t answer them at all. She smiled and recommended me a stall with a stall at the door, and asked me where to go for consultation. The little bespectacled woman at the front desk didn't look like a warm Croatian, like a Czech or a Polish. It also emphasized that the room card cannot be lost, and if it is lost, it will pay 10 Euros. The doorman is also a garage guide and valet, and the service is thoughtful, so I like it. Other service staff such as restaurants are quite enthusiastic, but this front desk is annoying. This hotel is more focused on parent-child routes, with multiple swimming pools. I ordered a breakfast and dinner package. The dinner is also a buffet. Drinks need to be ordered separately. There are quite a lot of dinner varieties. The pictures taken by Internet celebrities are beautiful, and my expectations have been raised. The actual scene is not bad, but it is not amazing either.