We were driving in from New Mexico to Knoxville staying in the baymont. Our stay was for 4 days and at check in we were asked if we wanted to have cleaning crew, come in the following day and I opted no, but I told them definitely Sunday and Monday and on Sunday no one showed up. So I had to call 3 separate times to complain. And they finally showed up, and the cleaning crew seemed to Be irritated by my request. Our entire 4 days stay, they did not change our sheets once. The only good thing was the concierge in the morning gave us a discount on the overall bill for our dissatisfaction.
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