Club Wasa Holiday Village Hotel

Booked this hotel with all inclusive When we arrived reception asked for chocolate in exchange for key cards or if we don’t have one - 10€. WiFi was not included and they were impressively angry when we asked for two different WiFi passes. Staff at the hotel was incredibly rude, refused to serve drinks after we already had few since they’re “extra money” although we booked with all inclusive. Drinks are served in plastic cups. Menu everyday was the same. They had two meals that were changed between them. You won’t have a lot of options in fruits since they serve only pears, apples and oranges. Cleaners don’t change sheets just turn them upside down. Towels and toilet paper won’t be new/added unless you ask them. After cleaning few items were missing, although they weren’t expensive. In addition I put my AirPods in shelve and couldn’t find them after cleaning, when staff was asked about it, they refused to talk and said I should know where I put my belongings. Reception/manager reads reviews in front of guests on nearby table and just laughs that people are complaining too much. Guest aren’t happy with the programs because there are none! If you want to have a little bit of party, clean and safe place with tasty food, this is NOT THE PLACE!!! It’s pretty quiet apart of music from nearby hotels. City center is also not so far away. I wouldn’t come back to this place ever, because they laugh at customers and in general this place isn’t the place to have a nice holiday. Wouldn’t recommend it AT ALL!

I had a holiday for about 1 week. The food is very delicious. Cakes are my favourite. The rooms were nice and very close to the sea. The shows and other shows organized by the animation team were very entertaining. We spent quality time with my friends. I'm thinking of coming again next year. Thank you for everything

Tavsiye üzerine gittiğimiz club wasa hotel de çok memnun kaldık. Temizliğe çok önem verilişi çok hoşumuza gitti tekrar gelmeyi planlıyoruz kesinlikle tavsiye ediyoruz. Club wasa hotel yönetimine teşekkür ederiz . We love club wasa holiday village hotel

This hotel is not for the English. Food was poor no variety and same stuff every day and same for dinner an tea snack bar ok but same every day burgers fries spaghetti an salad. Was here for 10 days and had 2 eat out 4 days. The food was cold everyday as lids were left open. The only thing that was warm was the soup. staff nice an friendly an a plus as its on the beach. Evening entertainment was poor silly games most nights a karaoke 2 nights an just 2 evenings of ok entertainment. Limited drinks raki vodka gin and beer an wine. We ad a down stairs room an the balcony looked out on garden full of rubbish found ourselves going 2 bed at 11 as just Russian music at disco lfrom 10.30 till 12.

Allowed someone to use my identity, without verifing with account holder.

The dirtiest hotel ee've ever seen. We were settle in a dirty, not cleaned after the previous guests room. The toilet, the shower and the washbasin weren't cleaned even after our third complaint at the reception. 1-dollar tips to the cleaner didn't help. The reception staff are unhelpful. Entertainment are poor, only darts, beach volleybalk and mini lub for kids. The food is OK, we didn't stay hungry. The hamam and spa are great. The beach is good.

After reading the mixed reviews I thought we'd give it a try but honestly wish we hadn't. The hotel looked lovely on arriving early hours of the morning, we were directed to our room by ourselves with our suitcases. When we woke in the morning the room was dirty, marks all over the bed sheets and the door didn't shut properly, so any1 could enter. We were there 3days and no one attempted to clean our room, so we asked at reception if our room could be cleaned and 2days later she came to clean it, didn't change the beds, we were told they only get changed when u leave. The door was fixed eventually and the air conditioning didn't work, it was hotter in the room than outside. The food was OK on some days. The entertainment was focused on the German guests. The bar staff were lovely and very friendly. I honestly wouldn't give this hotel a 4* it's more like a 1*, I would avoid this hotel completely.

Honestly the only nice thing was the lady on the beach who makes bread the shop owner and maybe 2 of the bar staff the rest are so vile! don’t think it caters for English at all! Lifeguard is very touchy feely with kids telling them he loves them etc! Reception staff are disgusting speak to you like stupid ******! One of the security guards actually squared up to my brother who is autistic all because he was speaking in Turkish and my brother asked what? as we clearly do not understand Turkish! I’d give minus stars thank god we had each other to get through the week because I would have hated it to be just the two of us here!! Should just cater for other expect English! Never ever again would I stay here!!!

My room was so small that I even can't go to the balcony becouse of the bed in fron off the door . The room was never cleaned.. 😒 cleamers didn't make the bed. Did not change the bed linenI. Got 1 bottle of water at first day.. and never again.🫣 The room cleaners never change the towels and never clean the floor. Everywhere on the night table a lot of dusts.. The coridor was so dirty, everywhere on the coridor floor was dirty dishes and rubbish.. food in the retourant everyday the same and not tasty. There was no food what to chose to eat.😔 I will never come back. 🙄