Επισκέπτης Χρήστης
19 Ιούλιος 2022
after reading all of the great reviews for this hotel my boyfriend and I were so excited to arrive here! everything went smoothly after leaving manchester airport and when we arrived in kos we coulnd't fault the airport or easyjet staff who were there to organise our transfer. we had a mini bus all to ourselves and when we arrived at the hotel 15 mins after leaving the airport we were blown away. it really is a beautiful view and kos is gorgeous. we were greeted with our luggage kept in the foyer part of reception and checked in quite quickly. we were told about menus being accessible via QR code on our phones, and advised of dining times within the hotel. 8am-11am breakfast, 12pm-5pm lunch and 6pm-10pm dinner. we went to the hotel restaurant for dinner. this is where we realised no menus were available, it was to be accessed from your phone throughout our stay. I understand covid may have initiated this, however nobody let us know this. we felt clueless at dinner and the atmosphere was lacking. the staff were nice enough, however we coulnd't feel relaxed here. we opted for the spring rolls and bread platter as starters, and originally wanted a seafood pasta for myself, and a seafood lasagna for my boyfriend. we were told the lasagna was not available today so he opted for the same pasta as me. this seafood pasta was to comprise of shrimps, mussels & scallops. Yum, or so we would have thought! unfortunately this came with mussels, prawns (both in shells but no dish to pop the shells in) crab sticks that were VERY jelly in texture (quite horrible to eat in all honesty) and little bits of octopus. Now i love seafood, but this was not enjoyable. it felt very poor as a first impression and considering we had last ate at 6am that morning, we were hoping for something much nicer. we were tired and had an early night, only to be woken up with my boyfriend being violently sick. all the symptoms appeared to be food poisoning and all we could put it down to was the seafood. I was luckily fine, but we do strongly believe that something went wrong here. first night of the holiday was spent with him sleeping on the bathroom floor in agony from tummy cramps & extreme sickness & diarrhoea. it was unfortunate and disappointing. i went up to reception the following morning and spoke to the receptionist with short blonde hair. I explained that I wanted to let them know my boyfriend has food poisoning from the restaurant the night before and would like some water sent to the room for him, as the hotel has no shop on site, or within reasonable walking conditions to get to. the closest one is "supermarket jim" which is a dirt track hilly walk away from the hotel. fine on the way down, not so fine on the way back up the steep hills. I was responded with "how do you know it is food poisoning??" I can fully accept we wont 100% know, but with my mum being a nurse for 40+ years, we can say the symptoms he suffered were all signs of food poisoning. regardless, i thought it
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