Sentido Mikri Poli Kos

Nervous after reading past reviews but we were really pleasantly surprised. Complex - The whole resort is lovely, very Greek village like and all apartments blocks are 2 storey. Some are up steeper hills but we requested a low down room. It used to be 2 hotels but now joined as one but one side is lively with music round the pool and the other quieter with the kids pool. Rooms - We had a 1 bed family room and it was great, lovely view and beds super comfy. Only downside of a ground floor room is that the balcony is open with no barrier so nothing to contain kids/babies. Toiletries are included. Food - Both buffets have outdoor seating which is nice but the Italian buffet is a nicer more premium vibe. Choice is a bit samey but really good salad selection and lots of prepared fruit. Lunchtime snack bars are great. No food available between 5pm-6.30pm which is a shame for babies and younger kids as it is prime dinner time for them. Pools - lots to choose from, activity pool has all the main action. Kids pool sunbeds are gone by 7.30pm and it isn’t school holidays but lots of other beds available across both sides of the hotel. You get a towel card at reception and can swap them as often as you want for fresh pool towels Holiday Village/TUI - the HV app is great to show you all of the activities but strangely the TUI activities aren’t all on there and mainly cater for German guests whereas HV reps are all English. The crèche stay and play sessions 4.30-5.30pm are great to escape the heat and for babies to crawl and walk round. Evening Entertainment - not pushchair friendly as it is amphitheater vibe but some chairs round top too - TUI mini disco is German in the bar near reception but the main HV mini disco is just random songs and ball throwing. Entertainment shows are mainly the HV reps dressed up doing a different theme. There are some local acts which are better.

We booked this thinking it was 5 star! I’ll start off with the negatives! Food was disgusting and really found it hard in the evenings to find food that we liked! & we are not fussy eaters! The breakfast & lunch was absolutely fine. We did have to Que for breakfast. Tried to eat in the Italian in the morning as when booking it said main restaurant open for breakfast and Italian! But only main one open! Dinners were vile! & mainly ate bread & chips most nights! Have never even been to a 3 star and left a bad review on food! Then the American was shut the whole time we was there untill finally days and couldn’t get availability. Did manage to eat in the Greek and Asian. Which was very nice! So out of a 14 day stay. Only 2 days we ate decent meals! The Ariel adventure was closed the whole 2 weeks, pool towels were hard to change and the spa lady kept saying to us the hotel has not given us any! Never been to a 5star where you get 1 bottle of water for your fridge for the whole stay and you have to refill! Getting a drink in the evening by the amphitheater was just a joke!!! If she hadn’t ran out of cups she was just so slow and on her own for all the amount of people! So you can image the ques! Pool was absolutely freezing and hardly anyone could have fun in the pool the 1st week! Bed sheets wasn’t changed! I know this as I accidentally put makeup on them the 1st day & 14 days later. Still there! Patio doors were filthy! Just not 5 star standard! Really hilly!, Feel like we wasted money and needed another holiday after tbh! The hotel did give me a free late check out due to the disgusting food. But then tried to charge me €100! I said Tui have put me down as a free late check out due to the food! I did then get it. But it doesn’t make up for 14 days of bad food! Also if you was to pay €100 that is disgraceful for 7hrs for a room! Positives: HV Team really were amazing with the kids! I applaud them & the ladies behind the bar at the activity side pool were really friendly and done their best! Food at the Greek and Asian was fabulously! Football coach carter was so nice and friendly. Best night was the team that came in for the karaoke! That were such fun and great singers! Tui lady daisy was lovely but I felt sorry for her as she had so many complaints about the food! The alcarts being closed & the Ariel. So didn’t want to give her a hard time! She tried her best. But it was out of her hands and not much she could do! Beach is across the road. 20 mins walk to kardemena where you will probably end up going to eat as it being so poor! You don’t get value for money here. I wouldn’t come back again! I would book elsewhere! It’s ok saying “oh I don’t mind a buffet I’ll eat anything! But with dried up chicken, spegetti bolognese (with hardly any mince in), & god knows the other slop! but the chips, bread and chicken nuggets are good! Didn’t see no prawns or any luxury dishes in the buffet what you normally get in a 5 star! & when you get there y

Definitely one of the nicest hotels i’ve ever visited, food is lovely, and staff are amazing, we had an amazing spa day with a back, neck and scalp massage - thank you to Georgia and Dimitris. We will definitely be back later this year, couldn’t recommend it enough.

Georgia was fantastic very polite wonderfull massage made me feel very relaxed would definitely recommend her.the whole spa is lovely all the staff were great and all so helpfull in finding the right massage for your needs would highly recommend a visit here.

We booked this hotel as a last minute deal travelling out in late June. Here is my breakdown of how it was: Hotel: The hotel itself was very nice but very hilly (bare this in mind if you struggle to walk up hills). Upon arrival we were told that our rooms were not ready but if we go and have some food in the main restaurant then it should be when we get back, this wasn't an issue as we knew by reading the hotel information that the check in was 3pm. The hotel itself has several pool areas, Kids clubs, a mini splash park, several restaurants and snack areas amongst other things like a couple of shops and entertainment areas. The hotel itself is spotless, I have seen some reviews where people have said its not clean but this is utter rubbish you constantly see cleaners and other staff members cleaning the hotel, this includes mopping all round the pool areas to make sure its clean for the next day. They also have a 'Swap' box where people who are going home leave things like inflatables, sun creams and other things, where you can take them if you need them. I think this is a brilliant idea! Pros: - Clean - Close to Kardamena - Lots of pools and also a splashpark - Choice of entertainment most nights - Kids Club - Beach Facing the hotel Cons: - Hilly - Where the bus picks you up needs more shade The Room: The room was really clean, spacious and we had amazing views of the sea. It was duel air con one in the bedroom and one in the livingroom which was good because our little one was staying on a sofa bed in the livingroom meaning it needed to be a bit warmer for her than us. The fridge in the room didn't really keep anything cool, and also the brewing facilities were right above where my three year old was sleeping so i had to move them away. The bathroom was pretty big with a large shower, toilet and also sink area - one thing with the bathroom is a couple of times we got a horrible smell from the drains but I think the cleaners knew this because they splashed bleach everywhere when we got back. The towels were changed every other day and the bed was made up daily. The hair dryer in the bathroom couldn't blow a candle out. the TV had a couple of channels in English mostly, German or Greek - which isn't much of an issue because you don't come away to watch TV it would just be nice for somewhere to plug the firestick in to appease the little one whilst we were sorting things out. Pros: - spacious - clean - dual air con Cons: - weird smell from the drains - brewing facilities above the bed - not enough power outlets Pool Areas / splash park: There were two main areas for the pools, the first area was in the busy side of the hotel where you had the activity pool where the HV staff entertained the kids every day and also another pool to the side of this one where you could swim. here you also had access to the main bar. On the quieter side of the hotel there was a toddler pool which was covered with a sun shade, an L shaped pool and a

Had the most amazing back massage by Vilisika - she was polite, helpful & lovely. Gave me lots of advice on exercises etc to do to help with neck and should tension. She was very mindful of how much pressure she was using & checked regularly I was comfortable. Brilliant experience.

I've never written a trip advisor review before. However, giving the mixed reviews on this hotel and the anxiety they gave me before coming here, I feel I must. Firstly, I would agree, it's definitely not 5* and having stayed at 3 other holiday villages, it definitely isn't up to their standards yet. Rooms - The hotel is very steep, especially from the pool to the waterpark and rooms at the top. This was fine for us but definitely not suitable for people with mobility issues. Also, being an HV aimed at families, it's not ideal for pushchairs and toddlers. The room was clean and a reasonable size. Air con worked great. Mini fridge came in handy however is wasn't restocked daily, and no water was provided. Other 5* I've stayed in have always restocked with at least 1 water, soft drink, and beer per person. The tea, coffee, and milk weren't replenished either. Pools - Pools are lovely and spacious. Busier pool is by the main restaurant. We mainly stayed around this pool as It has more of an atmosphere and it was easier to get lunch from the pizza/deli cafes. The pool is deep, and I couldn't reach the bottom. The HV activity pool is right next to it and does get very busy, and it's much shallower. Rather than sunbeds around it, they have deck chairs that dont look very comfy. We did have to go down around 8 to reserve a sunbed as the first day we went down about 10.30, and there wasn't any left. The pool on the other side of the hotel is shallow and has a shaded area for little ones. One thing I would say is that the life guard on the busier pool side doesn't really watch the water, and the pool does get very busy with lots of floats. Water park at top of the hill is always quiet, with plenty of sunbeds. There is a self-service drinks machine, but it would be better if there was a bar service and some music. Service - Before coming, I read a lot of reviews about bad service and rude staff. But we haven't experienced any of this. Yes, the bars get busy, but the que goes down very quickly. I would recommend getting a few drinks at a time as the glasses are only small. You could also bring your own bigger plastic cups, which they are happy to fill up. Towards the middle of our holiday, we noticed a lot more staff at the bar, and if you were drinking inside, drinks were served in glasses rather than plastic cups. There is self service stations for soft drinks. Drinks inside the bar tend to be very strong, compared to the bar by the amphitheatre. All the staff have been friendly and polite. Some don't talk as much but are always greeted with a smile. Food - Breakfast is nice with lots of variety. We never had to que but would normally go down around 9.30. Lunch was nice in the main restaurant, and we had gyros (from the van on the quieter side), which were lovely. The pizza and pasta posto were really nice. There is a lovely little sweet desert stall too, all three open 11-5. My only complaint would be for them to offer more fruit down stairs