Ξενοδοχείο Kouros Palace

Κακή υποδοχή και υπηρεσίες Το δωμάτιο στην παραλία και η πισίνα είναι ωραία Πρωινό εντάξει

Le service est vraiment inexistant et le staff est désagréable. Les chambres sont anciennes et pas du tout propres ! La douche ne fonctionnait pas du tout !

Just came back last week, and without doubt we all ( 2 families of 8) had a fantastic time at Kouros Palace. The food was amazing if you prefer the healthy Mediterranean cuisine, loads of variety/choice & the salads were exceptional. Folks who like fried unhealthy food will always complain about the food being repetitive, they forget they're on a Greek Island where folks eat healthy. The bar closed at 11 pm, which was a little early I thought, maybe because the management do not want any issues with drunkards causing problems over consuming. Choice of alcoholic drinks were all local within the All Inclusive board, but you could buy most branded drinks too. Pools were great and clean. Private Beach a short walk away, there is a convenience store opposite the resort which was very handy too. A big thanks to all who made our experience a welcoming memorable one, especially the all rounder Aaron, Alexis, Riggs & the front desk reception team of: Nikos, Christos, Eleni and Tiffany too.

We arrived to a very warm and friendly receptionist . Our rooms were not ready but we could leave our cases in a room and could have lunch which was nice then we walked around the grounds which are lovely and clean . Our room was ok I found the beds hard but comfortable air con was needed but wasn’t working when we arrived too tip make sure the balcony doors our closed and it will work ! 2 little bottles of water left in the fridge not replenished (there is a shop opposite and we bought lots of water from there ! And Pringles too ) We stayed all inc which tbf was ok there was always something to eat and drink however very small beers and the wine was better with a dash of lemonade in it ! Cocktails were ok . Sunloungers were nearly always available but we did reserve our beds about 8am so we got a good shaded area . The beach was amazing as was the beach bar too please have the gyros there they were amazing and fresh ! Staff were fab down there . We loved the bright and friendly electric buggy driver Arron who was just abs bonkers in the nicest of ways ! The evening entertainment was ok too but do take a pack of cards with you . The entertainment guys during the day were great we enjoyed the yoga ,aqua fit and aqua Zumba .both pools were clean and checked regularly too . Hubby loves a gym but he did say it was average at best . Our girls rooms air con broke we told the reception and we were phoned when we were out to ask if it was ok to replace it an hour later which we said yes obs . We thought that was great service . Rooms cleaned every other day and fresh bedding too and towels . Do take all your own toiletries as there’s were not great but ok ! I would say it’s not a 5 * hotel but a good 4* ! Saying that we would come here again .

Great hotel in a fab location. Staff friendly. Good entertainment. Loved our 2 bedroomed family room with private pool. Great sandy beach and warm sea. Food was average for all inclusive. 20/30 minute walk along the beach to Mastichari. Woukd definitely return.

Just got back on Monday. What a fabulous holiday, we had a room with a pool. No issues with cleaning or towels , we had a broken kettle with was replaced straight away. All the staff were happy and always on hand to help or just chat too. Food was very good (don’t go to Greece expecting English food ) even though they do accommodate the fussy eaters. Pool bar fab , food and drinks lovely touch with Toni the waiter. Don’t even have to move from the sun lounge The a la carte was delicious especially with the sunset location. The hotel is out of the way , but that’s what we wanted. Ten euros to the town we ate in the blue light which was delicious and plentiful and chill out lounge was good for watching sport. The only thing I would say is too have a mini bar in the rooms with the pool. So you still have the all inclusive We have stayed in The Grand Blue which is the same chain of hotels and certainly meant the standard we expected. We will definitely be back, but for 2 weeks next year .

My partner and I have just returned from an 11 night holiday at the Kouros palace. The hotel is set in beautiful grounds and are kept spotless along with the pool areas with plenty of sunbeds. There is also a wonderful sea view surrounding the hotel. A short walk away the hotel has its own private beach with plenty of beds and parasols, there is also a beach bar which serves a light lunch if you don't want to to have dinner back at the hotel. The evening entertainment is good. The daily entertainment is good especially the aqua aerobics in the pool, the guy who does this is absolutely fantastic. As the complex is large they have a golf buggy which you can flag down or ring reception for a lift, this is driven by Aaron, what a character this young man is, always has a smile for everyone and is such an asset to the hotel. The down side to the hotel is the house keeping of the rooms, for a 5 star i would have expected daily cleaning especially when you cannot flush paper in the toilet. Having to ask reception for toilet paper is not good. This hotel is very remote, it takes 45 minutes to walk into the nearest village which is not a pleasant walk. You can take a taxi. The food in the restaurant was often cold and this needs addressing. We did enjoy our holiday and thought it was good value for money.

We booked a 5* holiday through TUI and we were dissatisfied with some aspects of the hotel and wouldn’t return. Pros - enjoyed the food, lots of variety and most dishes were very tasty. - entertainment for adults during the day and night was good. They did a talk on Kos which was interesting and they did yoga and aqua Zumba. - nice complex for sunbathing, nice views. - they have a private beach area which has its own bar you can get gyros, snacks and drinks. - The island itself is lovely and cheap to rent a car, buggy, quad bike to explore the island (would recommend) - shop opposite hotel is reasonably priced and staff lovely. -weather perfect, lovely and hot. Cons - The room was very dated, grubby, felt unclean, basic appliances, mould around the shower, toilet looked like it needed a good scrub. - drinks very poor for an all inclusive, cocktails undrinkable, beer of poor quality and tasted tainted, spent most of the holiday drinking soda water as even the soft drinks tasted flat and of poor quality. - They charge all inclusive guests for drinks after 11pm which we felt was unfair. We would understand if they shut the bar at that time but to still be serving but charging people is just money a making scheme and it’s just not good customer service. - children’s sized cups for drinks, very small, just unnecessary, just use standard sized cups so people don’t have to replenish after every mouthful. - (not the fault of the hotel but good to know if you have allergies or phobias)- they have the largest hornets down by the beach bar that bother you whilst you are trying to eat and drink. - not enough sunbeds if you did not reserve around 7:30-8. Overall we enjoyed the stay but if I was to return I would book a different hotel.