Hotel Perfect

Lovely hotel in an a great vibrant location. So close to a number of bars and restaurants. Hotel room was clean and spacious. Free tea and coffee in the room. Staff were kind and very helpful. No hesitation in recommending to others. Good value

The hotel in terms of location, service, rooms, and breakfast is definitely acceptable. The front desk staff was polite and helpful. The only criticism I have is that there is no room service at all during one's stay in the hotel. As much as I can understand not changing sheets/towels, the same does not apply to dirty coffee cups or water glasses. The least I would have expected is that the maid did the bed without changing the linen. When I voiced my disappointment, the front desk clerk immediately brought up clean glasses. I asked that this information is conveyed to the manager. I would have expected the manager to reach out to me but he/she did not do so. The hotel is not 4 start but rather a full-fledged 3-star.

We had a fabulous stay at Perfect Hotel. The room was spotless, bed was huge and really comfy. Staff were amazing. Really helpful, warm and friendly. The bar staff made the trip particularly great, big shout out to Krzysztot, Trzygesi, Marcin and Dariusz. They made us feel really welcome, recommended places to go and generously educated us on their culture, language and country. The hotel is situated two minutes from amazing bars, the square and great places to eat. We would definitely book to stay there again.

Hi lovely clean hotel, we booked for 9 nights. We wore loyal customers of the Home hotels and stayed many times over last 4 years starting in there 1st hotel, but during our stay we had one issue. The fire alarm went off in the hotel. We came down to reception and told all was fine after few minutes. Myself and my wife went back to our room to head out two hours later for dinner. Upon return we wore stopped in front of other guests we felt so embarrassed and told the alarm came from our room and no smoking was aloud i proceeded to explain neither of us smoke, but the lady just came saying its not allowed. i went to my room to get my wifes two inhalers plus steroid medication for her lungs to show the receptionist these as she is asthmatic, we wore then told this time we wont be charged for the alarm going off this worried me because i asked what if it goes off again i want to know why it was going off, but hte lady could not answer me, i asked are we safe, she still could not answer me. I work in a hospital as a frontline worker dealing first hand with covid patients and needed this holiday and in here there are strict fire regulations and protocols i explained if the alarm came from our room someone should have came to check straight away to check our room was safe and see if there was a fire or where the smoke came from but when the alarm went off this did not happen, i asked on 3 occasions over the following two days to speak to a manager but was told shes in the other hotel or not around, the manager never came to my room to speak to me about the the matter, staff should have checked our room before accusing us of smoking, i even went to my room with one of the receptionist because the following day there was smell of smoke in the hall and the room next to us had smoke butts in an ash tray in the next balcony and could be seen clearly from our balcony. Just be warned if you choose this hotel. i will never be back again. This honestly put a big downer on our stay and we juat wanted to leave. Theres no denying the alarm came from our room but no way wore we smoking, i explained we always had the door open and maybe blew in as the next room always had smokers and there door was right next to ours when both balcony doors wore open, we got no apology. Sorry to say our time with Home hotels has come to an end. If the manager had came and spoke to us as asked we would not be posting this publicly as i always believed things can be dealt with at a local level

We really enjoyed our stay here. It was my birthday on our arrival day and staff had decorated the room with balloons and a banner which was a lovely touch. There had also provided an amazing cake which my husband had organised with them. The hotel is in a good area, there are loads of bars and places to eat around and its only about a 15 minute walk to the old town main square. Our room (401) was a decent size with a big bed and was very clean. Every staff member we spoke to were really friendly. We used Bolt to get to and from the airport which cost about £11 each way.

We stayed here for 4 nights. Location is great - lots of eateries within walking distance and convenience stores if you need to pick up anything - snacks/milk/drinks etc. Main square is around 20 mins walk away. Staff were all friendly and welcoming. We had the breakfast a few mornings which was also good - pretty wide selection to choose from. Would definitely recommend staying here.

The staff were friendly and check-in was speedy. The room was clean when we first arrived and it was on top of throughout our stay at this 'perfect' hotel. The breakfast included was nice with a great selection of foods to eat, from cereals/yoghurts, full-english style to general continental breakfast with the restaurant having a great feel to it. In a great location next to lots of local shops, bars and restaurants and not a far walk into the Jewish Quarter and Krakow itself! Would recommend to others and would happily stay again!

Lovely Hotel, staff very nice. Cosy, clean rooms with all essentials. Hotel is located in a good place with bars and restaurants. You can have breakfast, can't fault this but would of been nice to of had a toaster! Fresh clean towels daily. Would recommend to stay at this hotel.

We stayed at this lovely friendly hotel We stayed in room 405 an attic room on the 4 th floor at the front of the hotel What made this really special was we had 5 days of snow which looked magical from our room! The staff are very friendly & helpful & Polite, its worth its 4 star rating⭐️⭐️⭐️⭐️ The breakfast is nice with a good variety, & the restaurant is decorated very nicely & comfortable We would definately come back to stay the location is in the trendy jewish quarter by plac nowy which has great bars & restaurants & only a 15 minute walk to rynek glowny main square & wawel castle. The train from the airport here is really easy to navigate & only costs £6:77 per couple