Επισκέπτης Χρήστης
23 Φεβρουάριος 2024
Booked this for my partners birthday and I have to say never again! When we arrived had to wait 5 hours for a room which by the time we got in it had not been cleaned or stocked with towels or toilet roll, I went to complain and they upgraded us to another room which was appreciated, however since the days have gone on more and more has disappointed us. The hygiene of the place is just unacceptable, we thought the room when we arrived hadn't been cleaned but by the standards here it must of been our room hasn't been touched in 2 days! We have found someone else's dirty flip flops, leggings, old pizza boxes and an empty bottle of processco around the room! The tables are sticky and glasses have marks on when served. The spa's outside pool (main advert) was closed but still charge you for full use of facilities. The restaurant you have to book is a buffet with poor choice of food. You simply are stuck with the hotel due to location, so cannot explore alternatives for evening activities. The staff are nice enough and not their fault but managements! Too many guests to staff ratio they don't seem like they can cope with the amount of traffic that passes through this place. The slopes are nice but could do with more chair lifts. As you expect from a hotel the odd noise but this hotel is like a factory/school with ski boots and children's screaming constantly not much time for sleep or rest. No translation on most things such as menus and maps only Norwegian so google translate is definitely needed and sometimes gets it wrong thought we ordered a chicken pizza actually ham. Overall have to say I rarely review unless I am really shocked by the standards of a place and unfortunately this place has warranted time spent on holiday writing this so others do not make the same mistake I did by thinking they are booking a nice ski break.
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