Rocana Hotel

Very clean hotel with friendly staff. Location are great and many good place to hang out after work!

Friendly customer service Nice food and beverage Nearby with shopping mall

Overall ok, not bad. strategic location. Nearby have mall which is very convinient for business traveler.

Easy to get a meal at a walking distance. Cleanliness is satisfactory. Some stains on the bed sheet.

Setiap hari housekeeping & tukar tuala.. Bantal banyak, katil besar, air cond sejuk.. Walking distance utk ke Kuantan City Mall & East Coast Mall.. Basement parking available.. Siaran TV banyak - movie, sukan dll..

for a short business working trip, room is big but facilities in old a bit old

Overall OK, if can free simple breakfast then will be better.

Good location and place. Recommended for those who like peaceful location and nearby shopping complex. 5 stars

For the price I paid, the location was the best thing about this hotel. It was across Kuantan City Mall and then East Coast Mall behind that. Some eating places near or around the hotel although some of these tend to open late in the morning. There's one shop that opens till midnight about 10m away. Check-in was prompt and efficient however I didnt like the room (Rm 213) I got: it was hot like an oven as it is facing the afternoon sun (it was the room behind the flagpoles on level 2). The aircon was set to 17 when I got inside (red flag) and it was just blowing warm air from the time I got in (around 1pm) and even at night (and you can hear the noise from the aircon). I was sweaty and couldnt sleep. There's no point complaining as it was almost midnight (thought the aircon will turn cooler as it was drizzling in the evening). Will I stay in this hotel again? If I get assigned to a better room - perhaps. Tip: Check the aircon setting right after you enter the room after check-in. If it is set to very low (like 17) and the room feels warm - request to change the room.