Hotel Sentral KL @ KL Sentral Station

I stayed this hotel regularly during my trips to KL. The location is superb, minutes walk to KL sentral where you can take MRT, LRT, rapid to KLIA, KLIA2. You can also do check in at KL sentral if you are travelling MAS, I would like to recommend your next stay in KL

Stayed for a night, carpet at the window area were damp, lighting was good, bed sheets was questionably clean. Water pressure superb, location wise its nearby to many hawkers and eateries and convenience store. Walking distance to a Mall where u can window shopping. Recommended. Owh ya there were 2 or 3 small to medium cockroaches in my room.

Location wise very very good. Close to many eateries and convenience shop. This time round a little dissapointed with the room cleanliness. Got a room with city view but quite run down. Needed major reno.

Booking quuen bed reception ask full book,very bad. but i late check in because trafic jemm hari raya. a little disappointed that happened,toilet please check.

Good location, haragdats goetoi ch gsn pool gym baihgui delguur hesehed bol yag l bolno kk

Location is great. Near to kl sentral and nu sentral Have to improve on cleanliness

We enter the room after check in, shower head and aircond was not working, requested maintenance to solve the issue while we decided to hang out kLcc area.. when we come back close to 7pm the entire room including bathroom was full of cockroaches. Including inside our luggage, bed, crawling all over their water kettle area. Approached receptionist 'Sha' she told us hotel management is aware of the cockroaches issues and she claims she was not sure why upon check in earlier staff did not remind us about this hotel famous cockroaches issues(she still had time to bad-mouthing about morning shift staff). Upon asking solution- guess what she offered us to feel free at midnight to check out if we are not happy. After telling her off we are Malaysian and reminded her to be more professional, she started throwing her tantrum and said she do not wish to talk further. I wonder how the management can take unprofessional staff that don't even know how to solve this problem. Since the arguments had no solution from unprofessional staff, we decided to go back to the room ., received call from the same receptionist Sha, she offered to bribe us with breakfast voucher and self service laundry money to keep us shut. From 7pm up to 12mn there was no clear solution given. Upon shifting us to new room, aircond was not working well, went down to receptionist area, new uncle took over the shift and refused to give any contact throughout the conversation and keep claiming he don't know anything about any issues. Told him Sha claims to come down to collect the vouchers, he had the guts to throw the money and the voucher in rude manner as we was begging to 'bribe' us to keep quite? We wanted to take this voucher and cash picture as evidence to take further action. Even manager Manisha pretended like was not aware of all this and can't come up with clear solutions. Who will even have the breakfast when their room are having cockroaches fiesta, would their kitchen area be clean? Hygienic? Cockroaches free? Stay with your own risk. Towels are dirty, room are dusty and aircond is centralised and it's warm. Forget about cleanliness, it's in their bucket list to improve that in future..some sort of wrong doings were also going on in middle of night , strange people maybe sex workers were entering n exiting the hotel and different people ..

Good location of the hotel. Nearby to mall and train station easy access to anywhere. Price is affordable. Recommended.

We stayed for 1*night before taking a domestic flight. It is located next to the station and shopping complex. Locatiowise nothing to complain about. However, cleanliness was very poor. I was allocated on the 13th floor, and when we switched on the light found more than 5*cockroaches. Furthermore, the door locking system was broken so could not lock it. A receptionist reallocated us to the 15th floor and we found 2*cockroaches when we enter to room. We slept with room light on all night long. I serioslyly recommend to look for other place. There were a few accommodations along the street in the same area. Really, you better choose different place... ＞.＜